Airlines
Trulli
An ex-Continental Beechcraft 1900 (Photo: Ian McMurtry)

The Continental Turnaround: Part 3

The next and final part of the Continental turnaround features employee empowerment and the power of momentum. These are the last two aspects of the turnaround and right there up in importance with listening to the customer. Let the Inmates Run the Asylum This is something that often goes unnoticed or executives are scared to let happen. Employee empowerment is important and employees should be able to do the right thing by the customer without having to jump through hoops.…

The Continental Turnaround: Part 2

In the next part of this series, the principles covered here focus on the customer and meeting their needs. Businesses don’t run without their customers. There needs to be money coming in. With the exception of a few special companies in the world, most businesses have competition to deal with.…

The Continental Turnaround: Part 1

In the early 1990s, Continental Airlines wasn’t in a good place. A leveraged buyout firm had just acquired the company after it had declared its second bankruptcy in nine years.  Greg Brenneman, at the time a specialist at corporate turnarounds at Bain, was tasked with fixing Continental. There is an…

Report: United to Update Globe Livery Acquired in Continental Merger

The United Airlines of yesteryear had always been synonymous with one symbol, the tulip. Although not of Dutch origins where the tulip was once a highly valued and speculated upon commodity, United had sported the tulip, merely consisting of four lines with curved edges, for nearly 40 years on its…

TBT (Throwback Thursday) in Aviation History: Trans-Colorado Airlines

Trans-Colorado Airlines was founded in August 1980 in the quiet mountain town of Gunnison, Colo. In its infancy, flights were operated to Denver's Stapleton Airport using a single Swearingen Metro II turboprop aircraft. The airline was founded during the post-Deregulation era in the U.S. when regional airlines were experiencing a…

TBT (Throwback Thursday) In Aviation History: Texas International Airlines

Some states have been successful in creating airlines named after themselves. Hawaiian Airlines and Alaska Airlines are the two notable examples that operate and continue to grow and expand on a daily basis. Many other states in the past also operated their own air carriers that were either sold and…

The Cleveland Revival: How Low Cost Carriers Help Rebuild a…

Just over one year ago, United Airlines’ CEO Jeff Smisek had announced that Cleveland Hopkins International Airport would be losing its hub status. "Our hub in Cleveland hasn't been profitable for over a decade, and has generated tens of millions of dollars of annual losses in recent years," Smisek stated.…

TBT (Throwback Thursday) in Aviation History: Western Pacific Airlines

Western Pacific Airlines, also known as WestPac for short, was a small Colorado airlines known for using their planes as billboards. The airline started in Colorado Springs in 1995 with eight Boeing 737-300 planes under the name Commercial Air. Soon after launch, Oklahoma millionaire and owner of Gaylord Hotels founder…

Flashback Friday: A History of Continental Airlines (Part 2)

EXTRA: Read part one of our look back at Continental  The 90s brought major changes to Continental. Frank Lorenzo resigned as president, in 1990, after 18 years in charge. He also sold his controlling share to Scandinavian Air System (SAS). Shortly after, Continental filed for bankruptcy for the second time…

Guam: A Short History of A Small Hub

[caption id="attachment_961" align="alignright" width="300"] Photo provided by Richard Ziskind[/caption] Guam is a small island country in the Pacific, owned by the United States. It is one of the 17 listed non-self governing countries by the United Nations. The island is served by a fairly large airport, Antonio B. Won Pat…