Opinions

Opinion: When the Customer is Wrong

January 11, 2019 Peter Biondi

Two days ago, someone sent me a video of a woman screaming at a JetBlue gate agent at Fort Lauderdale-Hollywood International Airport. Although I’m a journalist, I’m also a former airline agent and have been

Planes

Delta Introduces New Cabin Interiors

December 17, 2014 Guest Author

Delta Air Lines, an Atlanta, GA based airline, and one of the world’s largest has debuted a new inflight product. Gone are the days of their international and transcontinental business class products being called Businesselite. They