The aviation industry is struggling to stay afloat during the pandemic. Emirates, a Dubai-based airline, is trying a new method to boost confidence for international travel by introducing a brand-new insurance to passengers. Emirates' new program will compensate passengers if they are diagnosed with COVID-19 during their travel. According to an airline press release, the program is valid from now until the end of October and offered for free to Emirates customers regardless of the passenger's nationality, class of travel…
As more places continue to lift restrictions and airline demand slowly recovers from the coronavirus pandemic, Allegiant Air saw an overall improvement in passenger and cash burn figures, positioning the airline above many of its competitors in the current industry climate. While some of these improvements are relatively small when…
When faced with adversity, it can be challenging to overcome the obstacles and show resilience. However, it can be very rewarding when someone manages to outline a plan to resolve the adversity they face, for example, the current circumstances with Qatar Airways. The airline, despite the current global pandemic and…
The International Air Transport Association (IATA) forecasts that the social and economic immobility caused by COVID-19, plunging passenger levels across the world, will take longer to recover than what was originally expected. During its weekly update meeting held today, IATA revealed that traffic will only recover to 2019 levels by…
Ultra-low-cost carrier Spirit Airlines will be installing new, ergonomically-designed cabin seats starting from Nov. 2019 on its new Airbus A320 jets. According to Spirit, the design of the latest cabin seats focus on guest comfort and is in response to feedback and survey results from its flying customers. The seats…
Delta Air Lines is doubling down on the passenger experience. After the carrier's choice to invest in an improved onboard experience for international economy class passengers, the Atlanta-based carrier continues with its roll-out plan to equip more and more aircraft with seatback screens to deliver its Delta Studio in-flight entertainment.…
In May 2019, Lufthansa Group airlines welcomed 2.8 percent more passengers than in May 2018 at around 13.2 million passengers. There were also 3.5 percent more available seat kilometers over the previous year and sales increased by 5.7 percent. Seat load factor also increased by 1.7 percent to 81.1 percent.…
As part of a multi-billion dollar investment in the customer experience, Delta Air Lines recently debuted a new line up of in-flight amenity kits. The refreshed kits have been created for long-haul customers in all cabins and will even be offered to passengers on certain domestic transcontinental flights. When customers…
Last week, a user on Twitter who was flying from Houston George Bush Intercontinental Airport to Honolulu's Daniel K. Inouye International Airport aboard United Airlines posted a picture of a sandwich given to him on his flight. The picture didn't get much attention, save for that of a few who…
A Jet2 flight from Belfast, Northern Ireland to Ibiza, Spain was forced to divert to Toulouse on last Friday afternoon after an unruly passenger was described as "aggressive" toward other passengers and the crew of the flight. The passenger has now been banned for life from all future Jet2 flights,…
