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One of Norwegian's Boeing 787 Dreamliners on approach in Denver, Colo. (Photo: AirlineGeeks | Parker Davis)

Norwegian Air Sued in U.S. Over Unpaid Refunds

Bursor & Fisher, a New York-based law firm, is leading a class-action lawsuit against Norwegian Air Shuttle over its actions to refund customers whose flights have been canceled due to the COVID-19 pandemic. It is estimated that Norway’s largest airline owes customers a total of between $200 million and $400 million, reported Norway-based media outlet Bergens Tidende. The low-cost carrier must provide a response to the legal action taken by a group of American passengers who have not been reimbursed…

Cash Struggles for Airlines Mean Refund Struggles for Passengers

With the travel industry coming to a grinding halt, there a lot of people not taking their vacations or traveling for business. This has brought up a big problem for the industry beyond some of the most obvious reasons: customers want and are generally legally entitled to cash refunds. Largely,…

IATA Warns COVID-19 Threatens 25 Million Jobs Worldwide

The International Airlines Transport Association (IATA) has warned stakeholders that the Coronavirus crisis threatens 25 million direct and indirect jobs surrounding the airline industry worldwide; as governments across the world have restricted movement and even called for the suspension of commercial operations as the world unites to slow the spread…