United Reaches ‘Industry-Leading’ Deal With Its Flight Attendants

Both the union and United called the contract "industry-leading." The two have been negotiating a new contract for around four years. 

A Boeing 757 for United
A United Boeing 757-200 aircraft (Photo: Shutterstock | Robin Guess)
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Key Takeaways:

United and the Association of Flight Attendants-CWA (AFA) have announced a tentative agreement that includes “industry-leading” wages and other improvements for the airline’s 28,000 flight attendants, according to a joint statement released Friday.

Both the union and United have been negotiating a new contract for around four years.

The agreement, if ratified, would also include a signing bonus and enhancements related to scheduling and quality of life. The new contract would remain in effect for five years before becoming amendable.

Final language for the contract is expected to be completed in the coming days. Following this, the agreement will be presented to the AFA’s Master Executive Council for approval on May 29-30. If approved, the tentative agreement will then be submitted to flight attendants for ratification.

The airline’s CEO, Scott Kirby, expressed support for the agreement, saying in a news release: “Our flight attendants are the best in the industry and have earned an industry-leading contract. I often say they are the face of our operation and the role they play every day – to keep people safe and deliver great service – helps make United the biggest and best airline in aviation history.”

Ryan Ewing

Ryan founded AirlineGeeks.com in February 2013 and has spent more than a decade covering the airline business. His work has been featured by CNN, WJLA, CNET, and Business Insider. His aviation experience spans airport operations, Part 135 regulatory compliance, and airline crew workforce planning, along with time behind the yoke of a Cessna 172 and interviews with airline executives. Ryan now serves as Group President of Firecrown Media’s Aviation Group. He holds a B.S. in Air Transportation Management and an MBA from Arizona State University and teaches Airline Management at Embry-Riddle Aeronautical University.
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