More so than usual, airlines in the U.S. need to brace for the upcoming holiday season this year. After what was essentially a muted holiday season last year, the seams have burst and flyers are getting back to the skies in droves for the holidays. People are eager to see their loved ones for the holidays and are paying for airfare at or near pre-pandemic fares. Normally airlines can handle the surge, but this time around, some airlines are less…
Previously we discussed Qatar Airways’ loyalty program and their plans within the United States. In continuing with the theme of evaluating Middle Eastern airline loyalty programs, AirlineGeeks recently had the opportunity to pick the brain of Dr. Nejib Ben Khedher, Divisional Vice President of Emirates Skywards to really understand how…
Since the beginning of the pandemic, there has been a deserved domestic focus on dealing with the immediate Covid-19 outbreaks within individual countries. This resulted in the implementation of travel restrictions and the closing of borders to non-essential international travel. Recently Reuters reported that the U.S. will reopen its borders…
As the pandemic hopefully turns a corner, it is time for airlines to really get back to competing with each other. One place they’re going to have to do that is with loyalty programs, which are and will continue to be useful tools to drive repeat customers and build brand…
“Our flight deck should reflect the diverse group of people onboard our planes every day. That’s why we plan for 50% of the 5,000 pilots we train in the next decade to be women or people of color.” That is the leading line from United's announcement last week that it…
Late last year, the impending arrival of vaccines for COVID-19 stood as a glimmer of hope for the travel industry. Many thought vaccines would help travel return and begin down the path toward normalcy for airlines. But even now, with multiple vaccines beginning distribution, that optimism has quickly soured. There…
Over the past several years, airlines in the U.S. have gorged on easy business, many making money hand over fist. This led to some brazen liberties taken by three of major U.S. airlines to devalue their loyalty programs. The logic was simple: they were making tons of money, so what…
As the airline industry grapples with the health and economic consequences of COVID-19, one might be tempted to look at how the world managed and recovered from the world’s last major pandemic, the Spanish Flu of 1918. The Spanish flu infected about 500 million people worldwide and claimed around 50…
These days, many people in and around the industry see Air India as a poorly run airline that most avoid flying if they can help it. They’re known for poor on-time performance, rundown planes, indifferent staff and more. A quick search online results in dozens of bad reviews for every…
Everyone knows the aviation industry is in turmoil. We’ve been hearing about it since March, where people began to realize the impact on the industry would be bigger than what happened to it through 9/11, the 2008 financial crash and the Oil Crisis put together. Initially, it was the drop…
