For First Time in Years, TSA Program Allows Greetings, Send-Offs at Airport Gates

Non-flying visitors are generally prohibited from going through security and accessing the amenities, waiting areas, and gates beyond.

TSA checkpoint
A TSA checkpoint. (Photo: Shutterstock | Jim Lambert)
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Key Takeaways:

  • The new TSA "Gateside" program allows TSA PreCheck members to access secure airport areas without a flight ticket, reviving the pre-9/11 tradition of gate greetings and send-offs.
  • The program enables non-flyers to meet or say goodbye to travelers at the gate, visit during layovers, or access airside shops and restaurants.
  • To participate, PreCheck members must apply online 1-3 days in advance and present their ID and approved Gateside status at the security checkpoint.
  • Gateside is currently available at 13 U.S. airports and is expected to expand to more locations in the future.
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A new TSA program is bringing back an airport tradition that largely disappeared after the 9/11 terrorist attacks – greetings and send-offs at the gate.

“Gateside” allows TSA PreCheck members and those with Known Traveler Numbers to clear security at select airports without a ticket for a departing flight. This enables members of the public to greet or say goodbye to family and friends at the gate, visit a traveler during a layover, or access airport shops and restaurants, TSA said.

These kinds of visits were normal and expected before September 11, 2001, and were frequently recreated in movies and television shows. After the attacks, however, non-flyers were generally barred from entering secure areas of airports, moving goodbyes to front lobbies and reunions to baggage claim or designated pickup zones.

PreCheck members must apply for Gateside through the PreCheck website one to three days before their visit. There is no cost to submit a request.

Children are eligible for the program but must be entered on their parent or guardian’s reservation.

At the security checkpoint, visitors will have to show their ID, and may be required to pull up their PreCheck portal showing their approved Gateside status.

Gateside is now available at 13 U.S. airports – Dallas/Fort Worth, Detroit, Las Vegas, Mesa Gateway in Arizona, Los Angeles, San Diego, Salt Lake City, Oklahoma City, Little Rock, Arkansas, Indianapolis, Omaha, Nebraska, Wichita, Kansas, and Columbus, Ohio. TSA said more airports are expected to join the program in the coming months.

Seattle-Tacoma, Philadelphia, and several other airports have introduced their own trusted visitor programs in recent years, with admissions generally limited to a few hundred people per day.

Zach Vasile

Zach Vasile is a writer and editor covering news in all aspects of commercial aviation. He has reported for and contributed to the Manchester Journal Inquirer, the Hartford Business Journal, the Charlotte Observer, and the Washington Examiner, with his area of focus being the intersection of business and government policy.
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