Southwest Gives Update on Starlink Rollout

The carrier said it is moving quickly to retrofit aircraft and now has over three dozen connected.

A Southwest 737-800 on final approach to Los Angeles.
A Southwest 737-800 on final approach to Los Angeles. (Photo: AirlineGeeks | William Derrickson)
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Key Takeaways:

  • Southwest Airlines aims to be the first major U.S. airline to equip its entire fleet with Starlink satellite-based internet service.
  • The airline plans to complete the full fleet installation by fall 2027, with 47 aircraft already connected and receiving positive customer feedback.
  • The Starlink Wi-Fi service will be free for Rapid Rewards members via T-Mobile.
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Southwest expects to be the first major U.S. airline to have its entire fleet equipped with Starlink.

The Dallas-based airline partnered earlier this year with Starlink to offer satellite-based wireless internet service on its aircraft.

The first Starlink-equipped aircraft entered service this summer. Tony Roach, Southwest’s chief customer and brand officer, told AirlineGeeks on Thursday that 47 aircraft are now connected.

“The response we’ve gotten from customers flying on Starlink aircraft has been overwhelmingly positive, so our mission is, let’s get it out to everybody quickly,” Roach said. “The consistency is something we really want to focus on, so if you’re flying to El Paso, if you’re flying to Honolulu, we want you to be able to count on having this type of Wi-Fi on every aircraft. Retrofitting it quickly was in our mission.”

The carrier said earlier this year it was aiming to have the technology installed on over 300 aircraft by the end of 2026. Southwest expects to have its entire fleet equipped with Starlink by fall 2027.

Wi-Fi is free for Rapid Rewards members via T-Mobile.

Matt Leighton

Matt is the Social Media Editor for aviation brands. Previously, Matt worked in television news and spent the last decade working and interning in newsrooms across New England. He is excited to bridge his two passions of aviation and storytelling in this role.
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