Thousands of Flights Cancelled Amid Global IT Outage

As of 8 a.m. ET, there were nearly 2,700 cancelled flights globally, according to data from aviation analytics company Cirium.

Aircraft on the move at New York's LaGuardia Airport.
Aircraft on the move at New York's LaGuardia Airport. (Photo: AirlineGeeks | William Derrickson)
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Key Takeaways:

An ongoing IT issue is plaguing airline operations across the globe on Friday. As of 8 a.m. ET, there were nearly 2,700 cancelled flights globally, according to data from aviation analytics company Cirium.

In the U.S., carriers have cancelled 1,017 flights, or 4.2% of their planned schedule, so far. American, Delta, and United say they have resumed some flights while Southwest has remained largely unaffected by the outage.

Other non-U.S.-based carriers, including Air France, KLM, and Singapore Airlines, also reported IT troubles on Friday.

The Federal Aviation Administration (FAA) said it is “closely monitoring” the issue in a statement. “Several airlines have requested FAA assistance with ground stops for their fleets until the issue is resolved. For more information, monitor fly.faa.gov for updates,” the agency added.

U.S. carriers were scheduled to operate 27,000 flights on Friday, carrying up to 3.7 million passengers.

What Happened

Airlines around the world are experiencing major IT issues, leading to widespread flight disruptions. The problems reportedly stem from a software update issued by cybersecurity firm CrowdStrike that has caused computers running Microsoft Windows to crash.

CrowdStrike CEO George Kurtz announced on social media that the issue had been identified and isolated, and engineers had deployed a fix. However, the outage has already impacted airlines, airports, banks, media companies, and other institutions globally.

 

The situation is still developing, and it remains to be seen how quickly the fix will resolve the issues.

Ryan Ewing

Ryan founded AirlineGeeks.com in February 2013 and has spent more than a decade covering the airline business. His work has been featured by CNN, WJLA, CNET, and Business Insider. His aviation experience spans airport operations, Part 135 regulatory compliance, and airline crew workforce planning, along with time behind the yoke of a Cessna 172 and interviews with airline executives. Ryan now serves as Group President of Firecrown Media’s Aviation Group. He holds a B.S. in Air Transportation Management and an MBA from Arizona State University and teaches Airline Management at Embry-Riddle Aeronautical University.
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