Worst Airline In America: Spirit Airlines

The results are in for the latest yearly American Customer Service Index (ACSI), and Spirit Airlines has taken the award for the worst airline despite it being only its first year in the rankings. Spirit is known as being one of America’s ultra-low cost carriers, preferring to charge customers for things the airline deems as an add-on such as checked bags, drinks, and seat assignments in favor of saving money for customers that do not need these extra benefits. The…