Southwest CEO Says He Cried Over Airline’s First-Ever Layoffs
Southwest CEO Bob Jordan shared that he was brought to tears as he grappled with the decision to lay off around 1,750 employees earlier this year.
Southwest CEO Bob Jordan shared that he was brought to tears as he grappled with the decision to lay off around 1,750 employees earlier this year.
Southwest is considering changes to its traditionally low-cost business model, including airport lounges, more premium seating, and long-haul destinations.
The Dallas-based carrier’s comments come after increased scrutiny over diversity, equity, and inclusion (DEI) practices within the aviation industry.
Southwest has announced a major shakeup in its product offerings amid a drop in profits, including changes to its seating model.
Last week, Southwest Airlines released its third-quarter results for 2023, reporting a net profit of $277 million. The $277 million set a record for the airline, making it the largest quarterly profit in the airline’s history — a direct result of the strong demand for air travel this summer season. The Dallas-based carrier brought in […]