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An exterior view of Terminal 5 at Heathrow Airport (Photo: AirlineGeeks | James Dinsdale)

Major Computer Outage Stirs Chaos at London Heathrow Airport

Cancelations and delays marred the travel plans of thousands of passengers last Sunday at Heathrow Airport as an IT glitch affected the airport’s check-in systems at all four terminals. According to British website independent.co.uk, more than 100 flights have been canceled during the day, and it was resident carrier British Airways that experienced the highest number of cancelations. The IT outage affected systems both landside and airside and with information screens out of commission airport staff had to resort to…

Southwest Elite Fliers Encounter Issues Due to Tech Glitch

While the glitch is certainly not as significant as the issues faced by Southwest or its competitors recently, a technology bug has been discovered that has been pushing back boarding positions for its elite frequent fliers.  Southwest, unlike most carriers in the U.S., does not assign seats, but rather assigns…