glitch

Cancelations and delays marred the travel plans of thousands of passengers last Sunday at Heathrow Airport as an IT glitch affected the airport’s check-in systems at all four terminals. According to British website independent.co.uk, more than 100 flights have been canceled during the day, and it was resident carrier British Airways that experienced the highest […]

While the glitch is certainly not as significant as the issues faced by Southwest or its competitors recently, a technology bug has been discovered that has been pushing back boarding positions for its elite frequent fliers.  Southwest, unlike most carriers in the U.S., does not assign seats, but rather assigns each customer boarding position based […]