Opinion: A Note to Passengers, Read the Fine Print

Disputes between airline employees and passengers have been in the news a lot recently. It seems like ever since the incident on United flight 3411 in April, a new story about a passenger getting in a fight makes its rounds through mass media. While it is great to express your feelings about a mishap in any industry, there is a much better way to handle matters rather than social media. This year alone, there has been well over ten incidents…