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An American Airlines 737-800 parked at DCA. (Photo: AirlineGeeks | William Derrickson)

Debate Over Refunds for Canceled Flights Emerges

Less than a week after releasing preliminary terms for airlines receiving aid from the U.S. government, the Department of Transportation (DOT) filed another memo for airlines on April 3, this one mandating airlines continue to provide refunds per previous guidance, even in the wake of the economic and travel industry fallout precipitated by COVID-19. "U.S. and foreign airlines remain obligated to provide a prompt refund to passengers for flights to, within, or from the United States when the carrier cancels…