Airports
Trulli
United Airlines' Polaris lounge at LAX (Photo: AirlineGeeks | Albert Kuan)

United Opens Long-Awaited Polaris Lounge at LAX

After much anticipation and waiting, the missing piece to the United Polaris experience at LAX has finally arrived. United opened its fifth Polaris lounge at Los Angeles International Airport (LAX) to flyers Saturday. The lounge’s opening not only marks another milestone for Polaris but also it caps off the airline’s $573-million revamp of Terminals 7 and 8 at LAX which began in early 2016. “We announced the concept of Polaris back in mid-2016 and this business and the people that…

Onboard the “First” Flight: Flying on United’s New Boeing 787-10…

It was an early morning in Los Angeles as Terminal 7's Gate 77 was a buzz on Monday at 7:00 a.m. with excited passengers, all lined up to board a special United Airlines aircraft. United operates flights nearly every hour between Los Angeles and Newark, but the 8:15 a.m. departure…

SkyWest Airlines Sells Off ExpressJet to Joint Venture

U.S. regional airline SkyWest Airlines has announced the sale of subsidiary ExpressJet Airlines to a joint venture that includes United Airlines. The deal is worth $70 million in cash as well as the joint venture assuming all liabilities of ExpressJet, which has long struggled with profitability. The joint venture, ManaAir,…

Photos: United Gives First Look at Boeing 787-10 Dreamliner

Just over two weeks after its delivery flight, United Airlines is showing off its new Boeing 787-10 Dreamliner, giving AirlineGeeks a sneak peek of what to expect from its newest aircraft. The aircraft has remained at Washington Dulles International Airport since being delivered to the airline at Boeing’s facility in…

Opinion: Airlines Must Compete with Better Customer Service

American Airlines’ stock has reached a 52 week low, highlighting a lack of investor confidence in how the airline is operating. This has been reiterated in the aviation blogosphere where many travelers have continued expressing their dissatisfaction, particularly surrounding American’s challenges with providing consistently good service. In the midst of many…

American Airlines Changes Rebooking Policy

American Airlines has begun instructing their agents to follow a new policy when rebooking disrupted passengers. Their new policy will affect mostly passengers booked in economy class. The new policy is to not book disrupted passengers on flights on competing airlines, according to the Chicago Tribune. This could leave passengers…

United to Initially Fly 787-10 Dreamliner on Transcon Routes

This year has already been a busy one for United Airlines, which debuted the first 737 MAX 9 in the U.S. in early June from its Houston Intercontinental hub. The Chicago-based airline will also be the first carrier in North America to take delivery of Boeing’s stretched Dreamliner, the 787-10,…

United to Begin Flying Boeing 787-10s to Europe from Newark

United announced that it will begin flying Boeing 787s from its Newark base next year. The airline previously used this model from its bases in Houston, Los Angeles, San Francisco and Washington Dulles to several destinations across the globe. Flightglobal reported United’s announcement stated that the airline will be operating…

United Unveils New Boarding Process

Airlines have long struggled to come up with an efficient way to board an aircraft and the boarding process can be the source of many passenger complaints as crowds of passengers clog the boarding lanes. While the process has the end goal of getting people on the plane, each airline…

United Express to Start Daily Service to Redding from LAX…

Travelers now have a new option for reaching Redding and Shasta County in Northern California from Los Angeles as United Airlines, operating under the United Express brand, has announced that it will begin flying between Redding Municipal Airport and Los Angeles International Airport. Starting March 8, 2019, United will begin…