< Reveal sidebar

A Lufthansa 747-8i in the carrier’s new livery (Photo: AirlineGeeks | Fabian Behr)

Lufthansa Group Offering New Waiver Policy for Rebooking

Following other airlines, Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti are responding to customers who want to make their travel plans more flexible under the exceptional circumstances caused by the spread of the coronavirus.

The group is now introducing more flexible rebooking options. The new extensive waiver policy for rebooking applies to both existing and future bookings worldwide.

With immediate effect and until March 31, 2020, the Lufthansa Group airlines will waive the rebooking fees for all newly booked flights worldwide and offer a one-time rebooking, regardless of condition of the original booking fare purchased. Passengers can, in the future, rebook to a new travel date until Dec. 31, 2020 without fees. 

The new waiver policy for existing bookings applies worldwide for tickets purchased before March 5 with a travel date up to April 30, 2020.

Author

  • Peter Biondi has a degree in journalism and a master’s degree in airline/airport management from Embry-Riddle Aeronautical University. He is a former professor of Airline Management, Airline Marketing, Airport Management, Aviation safety, and Introduction to the Aviation Industry. He is an IATA instructor in airline business foundation. He has worked as an aviation consultant, analyst, researcher, journalist and professor. His professional experience includes Varig – Brazilian Airlines, KLM, and British Airways. Before moving to the US, he lived in Europe and South America. He is fluent in English, Spanish, Portuguese, French and Italian.

Related Stories
A Lufthansa Cargo MD-11 Freighter lands in Frankfurt.

Lufthansa Cargo Retires Final MD-11 Freighter

Lufthansa Cargo retired its final McDonnell-Douglas MD-11 Freighter on Sunday, marking the end of a 20-year era of trijet operations…

Viva Aerobus Reports Strong September Traffic Figures, Surpassing 2019

In September, Mexican ultra-low-cost carrier Viva Aerobus registered more than 1.23 million passengers carried, an increase of 27% compared to…

LATAM Colombia Surpasses 2019 Passenger Numbers

LATAM Colombia pushed ahead in its quest for a full recovery this summer, as the airline beat the number of…