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A Lufthansa 747-8i in the carrier’s new livery (Photo: AirlineGeeks | Fabian Behr)

Lufthansa Group Offering New Waiver Policy for Rebooking

Following other airlines, Lufthansa, SWISS, Austrian Airlines, Brussels Airlines and Air Dolomiti are responding to customers who want to make their travel plans more flexible under the exceptional circumstances caused by the spread of the coronavirus.

The group is now introducing more flexible rebooking options. The new extensive waiver policy for rebooking applies to both existing and future bookings worldwide.

With immediate effect and until March 31, 2020, the Lufthansa Group airlines will waive the rebooking fees for all newly booked flights worldwide and offer a one-time rebooking, regardless of condition of the original booking fare purchased. Passengers can, in the future, rebook to a new travel date until Dec. 31, 2020 without fees. 

The new waiver policy for existing bookings applies worldwide for tickets purchased before March 5 with a travel date up to April 30, 2020.

Author

  • Peter Biondi has a degree in journalism and a master’s degree in airline/airport management from Embry-Riddle Aeronautical University. He is a former professor of Airline Management, Airline Marketing, Airport Management, Aviation safety, and Introduction to the Aviation Industry. He is an IATA instructor in airline business foundation. He has worked as an aviation consultant, analyst, researcher, journalist and professor. His professional experience includes Varig – Brazilian Airlines, KLM, and British Airways. Before moving to the US, he lived in Europe and South America. He is fluent in English, Spanish, Portuguese, French and Italian.

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