Delta Strives to Improve Customer Experience with New Amenity Kits

As part of a multi-billion dollar investment in the customer experience, Delta Air Lines recently debuted a new line up of in-flight amenity kits. The refreshed kits have been created for long-haul customers in all cabins and will even be offered to passengers on certain domestic transcontinental flights. When customers board a Delta aircraft, they will notice something key missing. In an effort to reduce environmental waste, the airline has chosen to completely eliminate the plastic covers from its new…