American Airlines

Trip Report: How I Tried All Forms of AA’s Customer Service

I recently took a trip from Seattle to Little Rock, Ark., on an interline ticket with Alaska Airlines and American Airlines. It was a trying experience with mediocre integration, delays, and poor customer service. Here’s what happened. Booking The booking process was straightforward. I booked the personal trip with Alaska using miles. Although the Seattle-based […]

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Auckland Airport Revises Forecast Upward Amid Growing Demand

In response to a speedy recovery, New Zealand’s Auckland Airport has revised its forecast for the financial year 2023. Auckland Airport, the largest international gateway to the country, has seen a strong demand in domestic and international travel, in particular on North and South America, South Pacific and Trans-Tasman routes. The airport sees the recovery […]

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Path to Recovery: American Airlines Reports Record Quarterly Revenues

American Airlines today reported its financial and operating results for the third quarter of 2022. “The American Airlines team continues to deliver on our goals of running a reliable operation and returning to profitability”, said Robert Isom, the company’s CEO. “Demand remains strong and it’s clear that customers in the United States and other parts […]

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American Airlines To Settle Baggage Fees Class Action Lawsuit

American Airlines has reached an out-of-court settlement in order to put to rest a class action lawsuit that was brought against them by up to 2.8 million passengers that claim they were “improperly charged” baggage fees between 2013 and 2021. The lawsuit originated from the action of five passengers who claimed the airline broke its […]

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U.S. Carriers Seek to Capitalize on Additional Cuba Flights

United Airlines has requested an additional 30-day waiver from the U.S. Department of Transportation (DOT) ahead of an Oct. 31 deadline to resume flights to Cuba. Reuters reports that the airline has been faced with challenges to relaunch the service that was suspended at the beginning of the Coronavirus pandemic. According to the news organization […]

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Boom Supersonic Reels in Orders, Delta Remains Hesitant

You’ve seen the marketing everywhere. For instance, the possibility of flying from New York to London in 3 and a half hours or flying from Los Angeles to Tokyo in 4 and a half hours. This thought has not seemed like a reality for quite some time, not since the Concorde last flew supersonic transatlantic […]

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American Receives New 787 After Boeing Resumes Deliveries

Dallas-based carrier American Airlines announced on Tuesday that it had finally begun to receive Boeing 787s roughly 14 months after the FAA had suspended Boeing’s Charleston, South Carolina plant from delivering the type. The FAA had put a halt to Boeing’s 787 operations following alarming information on the manufacturer’s inspection processes in Charleston.  The hiatus […]

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American Airlines Reports Highest Quarterly Revenue Total Ever

American Airlines has announced a company record second-quarter revenue earnings of $13.4 billion for Q2 2022. The revenue figure is a 12.2 percent increase over the same quarter in 2019, despite capacity being down 8.5 percent. This gave the world’s largest airline a net profit of $476 million to end the second quarter with $15.6 […]

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