Trip Report: How I Tried All Forms of AA’s Customer…

I recently took a trip from Seattle to Little Rock, Ark., on an interline ticket with Alaska Airlines and American Airlines. It was a trying experience with mediocre integration, delays, and poor customer service. Here's what happened. Booking The booking process was straightforward. I booked the personal trip with Alaska…

This Week in Sustainable Flying: Delta and American Make Moves

It has been a busy week in the world of sustainable aviation. Delta Air Lines made its first investment in the air taxi sector, while American Airlines added hydrogen to its portfolio. Delta, Joby Aviation Partner Delta announced an equity investment in Joby of $60 million, with a total investment…

Capping Off Airline Earnings Season: The Push and Pull Between…

The second quarter of 2022 brought with it all the murkiness and uncertainty that have become standard in the airline industry since March 2020. The three-month period from April to June was headlined by JetBlue Airways and Frontier Airlines staging a public battle to purchase Miramar, Fla.-based Spirit Airlines, which after…

Pilot Shortages Continue to Cause Significant U.S. Flight Disruptions

Airline passengers this summer can continue to expect record flight cancellations as the aviation industry wages its battle against one of the largest pilot shortages to date.  Where the crisis has stemmed from Airlines in the United States have struggled to meet demand that is considered high by pre-pandemic standards…

Qatar Airways, American Grow Partnership Following New JFK-Doha Service

American Airlines started regular service to Doha from New York this past weekend. The flight will operate daily with a Boeing 777-300ER aircraft. This marks the first time the airline is flying to Doha and its latest service to the Middle East along with Delhi and Tel Aviv. American has…

EAS Round Up – Part 6

Essential Air Service (EAS) has been in the news frequently for the past couple of months, and large airports aren’t the only airports that have news to report on. This is a continuation of the series, titled ‘EAS Round up’, and will touch on any news regarding the contracts in…

American, United Report Net Losses, Project Capacity Again Lower than…

U.S. airline industry earnings season continued Thursday morning as rival legacy carriers American Airlines and United Airlines released figures from the fourth quarter and all of 2021. The pair of airlines followed competitor Delta Air Lines' lead with a beat on the top and bottom lines. United reported a total…

Boeing Records Decrease In Orders, Observes Increase In Air Cargo

On Nov. 9, Boeing reported that deliveries fell to 27 aircraft in October, while Boeing's 787 Dreamliners remained on the shelf. However, the prominent American aircraft manufacturer took advantage of robust air cargo demand by gaining an order for two Boeing 777 cargo freighters for Maersk's Star Air. The U.S.…

Alaska, Iberia Establish New Oneworld Codeshare Agreement

The ongoing, lengthy Covid-19 pandemic has posed a significant obstacle for the airline industry, as at the peak of the of its effects, several major carriers faced major disruptions in their flight operations. Many airlines faced a major decline in passenger load factors, leading to a large reduction in flight…