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Envoy Embraer E140s operating for American Airlines at LaGuardia. (Photo: AirlineGeeks | William Derrickson)

American Airlines Testing Touchless Check-In

American Airlines has revealed a new touchless check-in process at its base at Dallas/Forth Worth International Airport, World Airline News reports. The process is being used on select international flights and relies on biometrics – namely a face scanner – to verify the passenger’s identity with U.S. Customs and Border Protection. “While fewer customers have traveled over the last year, our team used their time to go into overdrive developing, testing and implementing new ways to give customers more confidence…

U.S. Airlines Look to Enhance Customer Experience Using Biometrics

Atlanta-based Delta Air Lines and New York-based JetBlue Airways have announced that they will start to test biometric boarding at selected airports in the U.S. The move comes in an effort to continue with industry trends to increase security while building on customer experience. At Washington-National Airport, Delta started to…