digital

The ONE order initiative intends to revolutionise the order management process in the airline industry. The legacy system using PNR, e-ticket and EDM formats would be replaced by a single Customer Order record, capturing all data elements obtained and required for order fulfillment of air travel.

Lufthansa has introduced its customers to blockchain technology. Unitrip app will be the place to collect and trade unique aviation cards awarded for travelling with the carrier.

In the technologically advanced and fast-paced world of today, travel loyalty programs and the data that they’re able to store have allowed users to book travel within minutes from a mobile app, over the phone or over the internet. Passport data, credit card information, home address and email addresses all stored in one place for […]