A Japan Airlines Boeing 787 at Boston (Photo: | Ian McMurty)

Japan Airlines Will Begin Using Gender-Neutral Phrases When Addressing Passengers

Japan Airlines has announced new terminology to be used when addressing passengers in airports and on aircraft, and "ladies and gentlemen" is no longer part of the script. Instead, beginning Oct. 1, the airline will use gender-friendly expressions, such as "attention all passengers" and "welcome, everybody." The phrases are already gender-neutral when spoken in Japanese and will likely go unnoticed to most Japanese-speaking customers, but the changes will apply to other languages used by the airline. Japan Airlines is the…