Both Norwegian and British Airways fly to Austin with the Boeing 787-9 (Photo: AirlineGeeks | Mateen Kontoravdis)

New Report Shows Record Low Number of Mishandled Baggage in 2017

As previously reported, 2017 was a record year for the aviation industry with the International Air Transport Association (IATA) estimating the number of passengers traveling as 4.02 billion. But this week, it was announced by SITA that 2017 was also a record-setting year for the lowest number of mishandled bags. In their annual report "The Baggage Report," published on April 19, the Swiss technology group announced the worldwide rate of mishandled baggage to be the lowest ever at 5.57 bags per 1,000…