Since the beginning of the pandemic, there has been a deserved domestic focus on dealing with the immediate Covid-19 outbreaks within individual countries. This resulted in the implementation of travel restrictions and the closing of borders to non-essential international travel. Recently Reuters reported that the U.S. will reopen its borders on Nov. 8 to fully vaccinated passengers from 33 countries. With this in mind, I thought I would share my recent experience of travelling to Los Angeles as an international…
As the pandemic hopefully turns a corner, it is time for airlines to really get back to competing with each other. One place they’re going to have to do that is with loyalty programs, which are and will continue to be useful tools to drive repeat customers and build brand…
“Our flight deck should reflect the diverse group of people onboard our planes every day. That’s why we plan for 50% of the 5,000 pilots we train in the next decade to be women or people of color.” That is the leading line from United's announcement last week that it…
Late last year, the impending arrival of vaccines for COVID-19 stood as a glimmer of hope for the travel industry. Many thought vaccines would help travel return and begin down the path toward normalcy for airlines. But even now, with multiple vaccines beginning distribution, that optimism has quickly soured. There…
Over the past several years, airlines in the U.S. have gorged on easy business, many making money hand over fist. This led to some brazen liberties taken by three of major U.S. airlines to devalue their loyalty programs. The logic was simple: they were making tons of money, so what…
This week we faced some sad news. It was slipped to us right before the start of the holiday weekend and it didn’t get much attention outside of the aviation community, but for us, the news hit home hard. It wasn’t anything we weren’t expecting. We knew it was coming,…
Over the course of the past few months, airlines have taken a number of different measures to do their part to curb the spread of COVID-19. Most have mandated that passengers wear masks onboard. Some have scaled back their food and beverage services, as well as cut back their amenities…
As the airline industry tries to return from a brutal few months, there are a lot of changes that are happening to how people travel. Airports will now require social distancing, temperatures will be checked often and passengers' surroundings will be cleaned much more frequently. Until a vaccine or highly…
The airline day of reckoning is coming if everything continues on its current path. The bailout money airlines got this spring will hold them over until September 30 on the condition that payroll is maintained. Airlines, especially JetBlue and United Airlines, have become creative to find loopholes around this condition,…
The outbreak of COVID-19 has forced many non-essential businesses to shut down and the majority of the population to stay at home, resulting in an unprecedented impact on the aviation industry. Major airlines have parked much of their fleet following the decline in passenger numbers. Many pilots around the world…
