Delta has selected Amazon Leo as its partner as it works to roll out high-speed, low-latency wireless internet service across its fleet.
The carrier said Tuesday that it will link its aircraft to Amazon Leo’s growing constellation of low-Earth-orbit satellites, which can provide Wi-Fi speeds comparable to a terrestrial home or office. Delta is planning an initial installation on 500 aircraft, beginning in 2028.
Officials did not say which aircraft will get the new technology first.
“This agreement gives us the fastest and most cost-effective technology available to better connect the world today, and it deepens our work with a global leader that shares our ambition to build what’s next, creating even stronger human connection for our people and our customers for years to come,” Delta CEO Ed Bastian said in a news release.
Delta’s current wireless offering for loyalty members, Delta Sync Wi-Fi, is provided by Viasat and sponsored by T-Mobile. Airline leaders said that, as part of the new agreement, Amazon Leo will help expand Delta Sync Wi-Fi, creating gate-to-gate connectivity.
Delta also said it will incorporate other Amazon technologies, including artificial intelligence, to enhance customer experience, though it did not provide further details.
A growing number of airlines are signing deals for low-latency satellite-based internet in a bid to draw customers who increasingly expect a functional connection while flying. The strength and speed of internet service provided through constellations like Amazon Leo and Starlink allow passengers to stream, work, shop, game, and upload as much as they would at home.
JetBlue has also signed on to Amazon Leo, and American is reportedly deciding between Amazon Leo and Starlink.
