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American CEO: ‘It’s Never Been Harder to Operate an Airline’

American Airlines CEO Robert Isom believes the commercial aviation industry is facing some of its biggest challenges to date.

An American Airlines Airbus A319. (Photo: AirlineGeeks | William Derrickson)

American Airlines CEO Robert Isom believes the airline industry is facing some of its biggest challenges to date. During Skift’s Aviation Forum on Tuesday, the airline chief said, “It’s never been harder to operate an airline,” citing a plethora of issues.

Isom said new variables have prompted his airline to build additional buffers into its systems. He said air traffic control challenges and supply chain woes are among the biggest issues.

“And so, whether it’s air traffic control … that’s very different,” Isom said. “That to fly from Chicago to New York, it’s 30 minutes longer than it was 20 years ago.”

During the forum, he mentioned ongoing delivery and supply chain constraints at aircraft manufacturers and engine makers. Last week, Boeing resolved a seven-week strike with its 33,000 machinists. The labor action effectively halted production of some aircraft types, including the 737.

“The supply chain … the airframers or the engine manufacturers, but the whole supply chain really hasn’t come back to where it was in 2019,” he continued.

Even with continued aircraft delays, Isom noted that American isn’t “that dependent over the next couple of years” on Boeing, even with 787s and 737 MAXs on order. In March, the Fort Worth, Texas-based airline placed an order for 85 737 MAX 10s, which have yet to be certified by the Federal Aviation Administration.

A rendering of an American Boeing 737 MAX 10 aircraft (Photo: Boeing)

“And all of that creates difficulty [and] uncertainty for the operators and at least for American, I’m so proud of our team,” he concluded.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

KLM Adds New U.S. Route

The carrier will boost its presence on the U.S. West Coast, joining existing service to Portland, San Francisco, and Los Angeles.

A KLM Boeing 787
KLM Boeing 787 aircraft (Photo: KLM | Patrick Kop)

KLM Royal Dutch Airlines plans to add its 22nd North American destination in May 2025. The carrier will boost its presence on the U.S. West Coast, joining existing service to Portland, San Francisco, and Los Angeles.

Beginning on May 8, 2025, the airline will add San Diego to its route map. The new flights will operate three times per week on Tuesdays, Thursdays, and Sundays with a Boeing 787-9 Dreamliner aircraft.

The European airline will become San Diego’s seventh international airline. Flights will operate year-round, the airport said in a Tuesday news release.

“We are very pleased to have KLM join as the 19th carrier at SAN,” said Kimberly Becker, CEO and President of San Diego County Regional Airport Authority, in the release. “This summer, European travel is up over 30 percent compared to last year. Amsterdam, with its iconic canals and world-class museums and corporate ties to the San Diego region, will be the 10th international destination offered from SAN and we look forward to a continued demand from both business and leisure international travelers.”

KL639 departs Amsterdam Schiphol Airport at 9:50 a.m. and arrives in San Diego at noon local time. KL640 departs from San Diego at 1:55 p.m. local time, arriving in Amsterdam at 9:15 a.m. the following day.

In addition to San Diego, KLM is also adding flights to Georgetown, Guyana, with an outbound stop in Sint Maarten next year. Furthermore, KLM will fly between Hyderabad, India, and Amsterdam starting in September 2025.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

JetBlue A320 Struck by Gunfire

A JetBlue Airbus A320 aircraft was damaged after reportedly being struck by gunfire in Haiti on Monday, the carrier siad.

jetBlue Airways Airbus A320-232 N648JB 3-8-23
A JetBlue Airbus A320 preparing for departure. (Photo: AirlineGeeks | William Derrickson)

A JetBlue Airbus A320 was damaged after reportedly being struck by gunfire in Haiti on Monday. Flight 634 from Port-au-Prince to New York-JFK landed safely just after 3 p.m. local time.

An airline spokesperson told CBS News that an exterior inspection of the aircraft revealed a bullet hole. The crew reported no issues during the flight.

The incident comes after news broke Monday that a Spirit A320neo was hit with multiple bullets on approach to Port-au-Prince, injuring a flight attendant. The flight diverted and landed safely.

As a result of the incident, JetBlue says it will cancel all flights to Haiti through Dec. 2. Registered as N623JB, the A320 remains out of service, according to flight tracking data.

Haiti has seen violent unrest for months. Multiple airlines have paused and restarted service to the country in response to the violence.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

American, JetBlue Alliance Appeal Fails

An appeals court upheld on Friday that the lower court correctly ruled in an antitrust verdict against a partnership between American and JetBlue.

JetBlue and American aircraft
An American 777 and JetBlue A320 (Photo: Shutterstock | NYC Russ)

Boston, Massachusetts’ 1st Circuit Court of Appeals upheld on Friday that a lower court correctly ruled in an antitrust verdict against a partnership between American Airlines and JetBlue.

In 2020, the Northeast Alliance (NEA) – a seven-year joint venture between the two carriers – effectively allowed them to coordinate some routes and share revenue in Boston and New York.

The Department of Justice, joined by several states, filed suit to bar this from happening alleging that it violated the Sherman Act as an unreasonable restraint on competition.

The carriers began a dismantling of the NEA in May 2023 after a District Court judge ruled that the three-year-old alliance “substantially” diminished competition in the domestic airline market.

In Friday’s Circuit Court affirmation, Circuit Judge William Kayatta wrote that the size of American as one of the largest carriers in the world and JetBlue as the sixth largest in the U.S. causes concern for domestic cooperation.

“In terms of domestic cooperation among airlines, carriers in the United States historically have only engaged in small-scale arrangements, unlike the extensive cooperation between GNCs [global network carriers] and various international carriers to expand service to outlying destinations through commingled itineraries,” Kayatta stated in the court’s opinion filed Friday.

After reviewing the appeal made by American, Kayatta stated the carrier failed to convince the court of appeals that the district court’s original ruling committed clear factual errors in finding that the carriers didn’t justify the NEA’s restraints with evidence of procompetitive benefits.

“Presented with an arrangement that had many of the essential attributes of an agreement between two powerful competitors sharing revenues and divvying up highly concentrated markets, the district court conducted a monthlong proceeding, after which it made detailed findings of fact, many key ones of which were unfavorable to American,” Kayatta stated. “Seeing no clear error in those findings, we also see no error of law in the court’s application of the rule of reason to conclude that the arrangement violated section one of the Sherman Act.”

American Airlines told Bloomberg in an emailed statement that it is reviewing the ruling and considering options.

“The Northeast Alliance was designed to increase competition and expand customer options in the Northeast, which it clearly did during the time it was allowed to operate,” the carrier said.

AirlineGeeks.com Staff

AirlineGeeks.com was founded in February 2013 as a one-person blog in Washington D.C. Since then, we’ve grown to have 25+ active team members scattered across the globe. We are all here for the same reason: we love deep-diving into the fascinating realm of the airline industry.

Shots Fired at Spirit Flight in Haiti

Spirit Airlines flight 951 was forced to divert after being shot at while attempting to land in Port-au-Prince on Monday morning.

A Spirit A319.
A Spirit A319. (Photo: AirlineGeeks | William Derrickson)

Spirit Airlines flight 951 was forced to divert after being shot at while attempting to land in Port-au-Prince on Monday morning.

An airline spokesperson told AirlineGeeks in an emailed statement that one flight attendant had sustained minor injuries.

“Spirit Airlines flight 951 from Fort Lauderdale (FLL) to Port-au-Prince (PAP) diverted and landed safely in Santiago, Dominican Republic (STI),” the spokesperson said. “Following the flight’s arrival at STI, an inspection revealed evidence of damage to the aircraft consistent with gunfire. One Flight Attendant on board reported minor injuries and is being evaluated by medical personnel. No Guest injuries were reported.”

The spokesperson said the Airbus A320neo – registered as N966NK – has been taken out of service, and Spirit is arranging for a different aircraft to return its guests and crew to Fort Lauderdale today.

“The safety of our Guests and Team Members is our top priority, and we have suspended our service at Port-au-Prince (PAP) and Cap-Haitien (CAP) pending further evaluation,” the spokesperson added.

Twitter/X account Media Libre Haiti posted a video reportedly taken by Spirit crew members after the incident showing what appears to be several bullet holes in the aircraft.

The incident marks the second time aircraft in Haiti have faced gunfire. Last month, a United Nations helicopter was hit by gunfire over Haiti while carrying three crew members and 15 passengers. No one was injured in that incident.

Haiti has undergone violent civil unrest since gangs effectively took over the country earlier this year. A Miami Herald report stated that the incident with Spirit occurred just hours before Haiti’s ruling presidential council was set to swear in a new prime minister, businessman Alix Didier Fils-Aime.

Multiple airlines have cancelled flights to the country, including both American and JetBlue.

AirlineGeeks.com Staff

AirlineGeeks.com was founded in February 2013 as a one-person blog in Washington D.C. Since then, we’ve grown to have 25+ active team members scattered across the globe. We are all here for the same reason: we love deep-diving into the fascinating realm of the airline industry.

Avianca, Delta in Talks to Buy Aerolineas Argentinas

The beleaguered carrier hasn’t made a profit since 2008 and continues to be a hot-ticket item on President Javier Milei’s administrative chopping block.

An Aerolineas Argentinas Boeing 737 (Photo: Shutterstock | claudio santisteban)

Argentina’s state-run airline may be getting a new owner. The beleaguered carrier hasn’t made a profit since 2008 and continues to be a hot-ticket item on President Javier Milei’s administrative chopping block.

Aerolineas Argentinas was nationalized roughly 16 years ago and has posted year-over-year losses ever since. Milei’s desire to shrink the country’s administrative state has left the airline in limbo.

Earlier this year, it ended long-haul flights to New York-JFK from Buenos Aires. In addition, the airline continues to cancel scores of flights due to transport workers’ strikes throughout the country.

These ongoing labor issues have further fueled Milei’s desire to privatize the carrier, which, according to some government estimates, has received over $8 billion in government funding.

Now, Milei’s administration has given an ultimatum. According to Okdiario, if the airline is not privatized, it will be shut down.

Furthermore, if a labor agreement is not reached by Friday afternoon, the airline may eventually cease operations, reports say.

An Aerolineas Argentinas A330-200 departs from JFK (Photo: AirlineGeeks | Ben Suskind)

New Buyers

Per Argentinian news site Informate Salta, a new purchase deal could be on the horizon. A consortium that includes both Avianca and Delta has reportedly presented a plan to buy the ailing airline.

The proposal is already under review by government officials and the country’s Ministry of Transport, the report said. Delta and Aerolineas Argentinas are both members of the SkyTeam alliance, while Avianca maintains a strong presence in Latin America.

Neither Delta nor Avianca immediately replied to AirlineGeeks’ request for comment on the proposed transaction.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

97% of Allegiant Pilots Vote to Strike

The airline’s 1,300 pilots have been in negotiations for nearly four years, securing a short-term contract extension in 2023.

An Allegiant Air Airbus aircraft.
An Allegiant A319 in Las Vegas. (Photo: AirlineGeeks | William Derrickson)

Allegiant pilots have overwhelmingly voted to strike, the Teamsters union said in a press release. The airline’s 1,300 pilots have been in negotiations for nearly four years, securing a short-term contract extension in 2023.

With 97.4% of pilots voting to strike, the union says they are “fed up.” The union and airline have been in federally mediated talks with the National Mediation Board.

“We refuse to trade quality of life for a subpar pay raise,” said Capt. Michael Nichols, an Allegiant Teamsters pilot, in the Thursday release. “This strike vote is about the viability of Allegiant and the communities we serve – without an industry-standard contract, we will not be able to attract and retain pilots.”

An Allegiant spokesperson told the Des Moines Register that the company has offered pilots an average 70% wage increase over five years. In addition, the carrier has provided a “significant increase” in retirement benefits and scheduling.

“It’s typical in our industry to have a strike authorization vote and it doesn’t necessarily mean it will happen. I think it’s an important part of the process for labor to come together,” said Allegiant President Greg Anderson during a third-quarter earnings call. “In terms of where we’re at, we have and we will continue to work in good faith throughout the mediation process.”

Even with last week’s vote, a strike is not immediately imminent. The airline and union would be subject to release from federal mediation, triggering a 30-day cooling-off period.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

Southwest Looks to Trim Workforce at 18 Airports

Facing Boeing delivery delays and ongoing financial pressure, Southwest is rolling out what it calls a “Voluntary Separation Program” at several airports.

A Southwest Boeing 737 MAX 8 on approach to Paine Field. (Photo: AirlineGeeks | Katie Zera)

Facing Boeing delivery delays and ongoing financial pressure, Southwest is rolling out what it calls a “Voluntary Separation Program” at several airports. The workforce reductions are slated to affect both union and nonunion workers, the carrier said in a memo on Friday.

The Dallas-based airline hasn’t been shy about its plans to reduce head count this year, primarily driven by attrition and voluntary time-off programs. During an earnings call in October, CEO Bob Jordan said the airline is on track to reduce head count by 2,000 on a year-over-year basis.

“Maybe…we do offer tools around things like early out. We just need to foresee the numbers, understand where we are and then look at what tools it takes to hit the target,” Jordan added.

2024 Separation Program

According to the Friday memo posted by airline insider JonNYC on Twitter/X, the early separation program will include 18 airports along with select headquarters-based positions. Employees who opt in will resign by the end of the year.

Most impacted are Southwest’s stations in Los Angeles and Atlanta, where the carrier is looking to cut a variety of above- and below-wing positions. Southwest significantly scaled back capacity in both cities, axing nearly half of its scheduled flights from Atlanta alone.

The airline noted that the voluntary separations are targeted toward airports and work groups that are “most overstaffed.”

Although Southwest has never furloughed or laid off staff in its over 50-year history, it has offered similar early-out programs. In 2020, the airline offered its “most generous” buyout offer due to the COVID-19 pandemic with nearly 30% of employees opting in.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

Bird Strike Prompts 787 Diversion

A Hainan Airlines Boeing 787 Dreamliner returned safely to Rome following a bird strike incident soon after departure on Sunday.

A Hainan 787 Dreamliner in Los Angeles. (Photo: AirlineGeeks | William Derrickson)

Early on Sunday, an incident was reported at Rome’s Fiumicino airport. A Hainan Airlines Boeing 787 was scheduled to depart at 9:55 a.m. Flight HU438, bound for Shenzhen Bao’an International Airport, was carrying 249 passengers and 16 crew members.

The aircraft, registered as B-1119, reportedly suffered a bird strike to its right engine soon after take-off, the airline’s Twiter/X account confirmed. The subject aircraft is equipped with two General Electric Genx-1Bs.

Hainan Airlines flight HU438 flight path on Sunday (Photo: Flightradar24)

Shortly after departure, the engine appeared to be sending loud noises and unusual bursts of flame as observed by onlookers. The crew made the decision to stop the climb and the aircraft entered a holding pattern to dump fuel.

The airline reported that the jet landed safely at 11:06 a.m. local time, about an hour after takeoff. All passengers disembarked safely with no injuries reported.

About Hainan

Hainan Airlines is the fourth biggest carrier based in China. Founded in 1989, it has grown significantly in scale over the past 20 years, similar to the Chinese ‘Big Three’ airlines of Air China, China Eastern, and China Southern. Contrary to those though, it went through a bankruptcy restructuring announced in January 2021.

Hainan Airlines’ network in 2024 (Photo: flightconnections.com)

The airline operates a single-type narrowbody fleet of close to 150 Boeing 737 aircraft, split between the MAX 8 and older -800NG variants. Its widebody fleet comprises of Airbus A330s and Boeing 787s.

Currently, the carrier’s 787 aircraft can be seen operating to multiple European, North American, and Australasian destinations. Most are operated from the Beijing Capital International Airport and Shenzhen Bao’an International Airport.

Filip Kopeć

A passionate aviation enthusiast that started off his career as an aerospace engineer, but found his true calling on the commercial side of the airline business. Now as a finance guy among avgeeks and an avgeek among finance guys, he has experience working in the Revenue Divisions of three airlines. In his spare time he enjoys traveling, but admittedly sometimes is more about the journey than the destination.

Southwest Adds Hawaii Route

Currently, the Dallas-based carrier operates up to 40 flights per day between the U.S. mainland and the Hawaiian Islands. 

Southwest's 'Imua One' landing in Kahului, Hawaii, on April 29, 2023. (Photo: Southwest Airlines | Brianna Juda)

Southwest is set to add a route to Hawaii next year. Currently, the Dallas-based carrier operates up to 40 flights per day between the U.S. mainland and the Hawaiian Islands.

The airline will offer daily service between Sacramento, California, and Kona, Hawaii, starting on March 6, 2025. However, this is not a new route for Southwest, as the carrier previously served the market until September 2022.

Both the inbound and outbound legs are scheduled as daytime flights. Southwest will compete directly with Hawaiian, which serves the market thrice weekly on an Airbus A321neo.

Route Swap

The Sacramento-Kona service isn’t an overall gain for Southwest’s network. According to Cirium Diio schedule data, the airline will end its daily flights from Oakland to Kona on March 5.

In addition to the newly-added flights to Sacramento, Southwest serves Kona from Honolulu, Kahului, Las Vegas, and Los Angeles.

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.
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