Japan Airlines has announced new terminology to be used when addressing passengers in airports and on aircraft, and "ladies and gentlemen" is no longer part of the script. Instead, beginning Oct. 1, the airline will use gender-friendly expressions, such as "attention all passengers" and "welcome, everybody." The phrases are already gender-neutral when spoken in Japanese and will likely go unnoticed to most Japanese-speaking customers, but the changes will apply to other languages used by the airline. Japan Airlines is the…
The coronavirus pandemic continues to plague the airline industry into the fall travel season, and carriers are considering all options to get people flying. One tool that has become popular among many airlines is COVID-19 insurance, and as of Monday, Eurowings has become the latest airline to offer travel protection.…
Due to COVID-19, the interconnected world has become significantly less connected. Many airlines have either stopped international flying entirely or are operating on greatly reduced schedules. Many countries have closed off borders to everyone except their citizens and residents greatly impacting leisure travel. It’s not easy for people to return…
The recovery of international air traffic after the demand slump caused by the COVID-19 pandemic has been made very difficult by the persisting limitations to international mobility that are still in place in many countries. Among the Group of Eight countries, Canada is maintaining the most restrictive measures with regards…
In a July letter, some major European airline officials called upon Canada to ease its travel restrictions even as airlines are slowly finding small footholds in the face of the COVID-19 pandemic. The senior executives, which include Air France-KLM and Germany's Lufthansa Group, have urged Canadian authorities to lift travel…
With the COVID-19 pandemic still raging around the world and travel demand consequently depressed, airlines are being faced with adapting their networks to make business sustainable in the medium term. Over the past few days Air Canada had to make the difficult decision to suspend indefinitely 30 domestic routes in…
Amidst the global pandemic, several airlines around the world are facing many obstacles, including deciding which aircraft should retire from the fleet. In the case of Air Canada, the airline has taken a different approach to this dilemma by celebrating the first flight of its newly refurbished Airbus A330. The…
Running a commercial airline is a tough job during the best of times, but during the COVID-19 pandemic, it has become even more difficult, especially when operating in an environment that restricts both domestic and international traffic. In a webinar hosted by Aviation Week, Air Canada CEO Calin Rovinescu has…
New York’s Governor Andrew Cuomo announced the grand opening of LaGuardia Airport’s (LGA) new Terminal B hallway yesterday, the largest milestone in the airport’s ongoing $8 billion dollar transformation. The 850,000 square-foot Terminal B facility will host American Airlines, United Airlines, Southwest Airlines and Air Canada operations and will be…
On June 2, Air Canada operated the final mainline flight of the Boeing 767-300ER. Flight AC439 departed Montreal-Trudeau Airport at 6:30 p.m. local time and arrived at Toronto’s Pearson International Airport at 7:27 p.m. local time. The final flight marked the end of a 37-year era for Air Canada's 767s.…
