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[ News ]August 27, 2018 10:33 pm ET
By Thomas Pallini

The Dream Is Over and the Airline Is Awake: JetBlue…

JetBlue Airways has announced a new ancillary fee structure for its passengers, charging more for extra post-booking services such as a checked baggage, change fees, cancellation fees and oversized item fees, among others. The announcement comes just weeks after the airline announced it would downsize its workforce following financial pressure…

[ News ]April 28, 2017 9:19 pm ET
By Matthew Garcia

United Releases Policy Changes in Thursday PR Push

On April 9, a United passenger was forcibly removed from United Express flight 3411 at Chicago’s O’Hare International Airport. After no one volunteered to leave the flight in order to make room for commuting employees, the company randomly selected passenger Dr. David Dao to be removed with compensation. When Dr.…