U.S. Airlines Look to Enhance Customer Experience Using Biometrics

Atlanta-based Delta Air Lines and New York-based JetBlue Airways have announced that they will start to test biometric boarding at selected airports in the U.S. The move comes in an effort to continue with industry trends to increase security while building on customer experience. At Washington-National Airport, Delta started to allow some members of its SkyMiles Loyalty program to access Sky Club lounges using fingerprints as identification. Delta hopes to expand the functionality to allow passengers to check bags and…