Exclusive: An Interview with Air New Zealand’s CRO

The effects of the coronavirus crisis on air transport demand are well known by now. A sheer drop in demand, combined with a very high number of booking cancellations has brought airline traffic to an all-time low. As a result, countries quickly reacted to ensure the survival of such companies for a post-crisis economic recovery. Meanwhile, some airline executives have been outspoken on social media about the practical effects of the COVID-19 crisis in the industry. This is the case…