News
Trulli
Passengers sit at Atlanta's Concourse F as a Delta Airbus A350 waits for its next flight. (Photo: AirlineGeeks | Ian McMurtry)

Nearly One Million Passengers Pass Through U.S. Airports, Setting New Pandemic Record

For the first time since March 17, the Transportation Security Administration (TSA) has announced that the total number of travelers flying in the U.S. has breached 900,000 flyers. Spurred by the Labor Day weekend, Sept. 4’s total number of flyers reached 968,673 passengers throughout the U.S. This number is still well below the 2,198,828 that flew the corresponding day the previous year but continues to see airline capacity continue to claw back some of the load factor deficits from earlier…

Allegiant Second Quarter Traffic Data Encouraging

In a press release issued July 9, Allegiant reported encouraging performance in its preliminary 2nd quarter and June passenger traffic report but signaled cautious optimism for the upcoming third quarter. Allegiant reported carrying 867,207 scheduled service passengers in the month of June, down 45.6% from the previous year. For the…

Opinion: Will Passengers Return to the 737 MAX?

With certification steps entering into the final stages, the 737 MAX is expected to return to revenue service by year-end. The Federal Aviation Administration (FAA) recently conducted test flights with its engineers and pilots on board, a major step in the re-certification of the 737 MAX following its grounding after…

Hong Kong Airport Welcomes Transit Passengers Again

In response to the low infection rate of COVID-19 in Hong Kong, Hong Kong Airport is loosening its travel restrictions and resumed airport transit services on June 1. The main travel restrictions, however, remain unchanged. Foreigners coming from overseas countries by plane are still banned from entering the city while…

Japan Airlines Introduces Feature To Help Passengers Avoid Screaming Infants

It may be controversial, but the latest initiative by Japan Airlines is bound to prove very popular among a certain group of passengers. The Japanese carrier has introduced a feature in its website booking process that signals the seats that are likely to be occupied by infants “between the age…

Alaska Postpones Paine Field Launch as Government Shutdown Continues

As a consequence of the government shutdown, Alaska Airlines has announced that it will postpone the start of operations from Paine Field to March 4, three weeks later than the originally scheduled date of February 11. Dubbed as a "tough decision" in a company statement released on January 22, the…

Disruptive Behavior, Abuse Experienced by 10 Percent of Passengers

U.K. independent consumer standards body Which? has released a report into disruptive airline passenger behavior. According to the results of a survey of airline passengers, 10 percent have said they have experienced ‘abuse, shouting or other obnoxiousness’ while traveling during 2018. In some cases, the behavior has been so disruptive…

Singapore Changi Passenger Numbers Take off in October

According to Singapore Changi Airport, the vibrant Asian hub has handled 5.38 million passengers in October, a 4.3 percent increase compared to last year. Airfreight also grew 2.1 percent to reach 190,000 tonnes and the aircraft movement were 3.2 percent higher than the same period last year. In October, all…

A Look Inside American’s New Flagship Experience at Chicago O’hare

On Tuesday evening , American Airlines held an event celebrating the opening of their new Flagship Lounge at Chicago O’Hare (ORD). While the lounge doesn’t open until 3:30 a.m. on Sept. 14, 2017, this event provided top-tier customers and media a chance to check out the new experience. Flagship First…

Hawaiian Airlines to Debut New Texting Service for Passengers

Honolulu-based Hawaiian Airlines is partnering with LivePerson, Inc., a cloud mobile and online messaging solutions provider, to provide two-way SMS messaging for its passengers. With customer service issues among airlines on the rise lately, Hawaiian hopes to offer a more personal experience for its passengers, by allowing them to respond…