passengers

United and Delta are facing lawsuits from customers who say they paid premium rates for window seats on their flights and ended up facing a blank cabin wall.

While a step forward, the DOT’s new rules still fall short compared to European regulations that protect passengers in the event of a flight disruption.

Ethiopian Airlines and Southlake, Texas-based Sabre Corporation, announced they have renewed their long-standing strategic partnership in passenger management systems for yet another seven-year with a minimum commitment of $110 million. Under the renewed agreement, Ethiopian airlines will continue to use Sabre’s passenger service system – SabreSonic – enabling it to automate sales and service, and […]

When on Sept. 11, 2001, terrorists took chillingly easy command of four American commercial airliners, the tragedies ushered in a new era of how airline flight crews trained to deal with hijackers, and compliance was no longer the mandate. Now in the skies of 2021, as a reeling air travel industry bounces back from the […]

Viva Aerobus, Mexico’s ultra-low-cost airline, closed the year with more than 8 million passengers flying and a load factor of 80.5%. Viva Aerobus informed that in December 2020 it registered more than 1.1 million passengers transported, an increase of 15% compared to November 2020. These statistics are also close to the levels of December 2019, […]

For the first time since March 17, the Transportation Security Administration (TSA) has announced that the total number of travelers flying in the U.S. has breached 900,000 flyers. Spurred by the Labor Day weekend, Sept. 4’s total number of flyers reached 968,673 passengers throughout the U.S. This number is still well below the 2,198,828 that […]

In a press release issued July 9, Allegiant reported encouraging performance in its preliminary 2nd quarter and June passenger traffic report but signaled cautious optimism for the upcoming third quarter. Allegiant reported carrying 867,207 scheduled service passengers in the month of June, down 45.6% from the previous year. For the 2nd quarter, the carrier flew […]

With certification steps entering into the final stages, the 737 MAX is expected to return to revenue service by year-end. The Federal Aviation Administration (FAA) recently conducted test flights with its engineers and pilots on board, a major step in the re-certification of the 737 MAX following its grounding after two fatal crashes. While certification […]

In response to the low infection rate of COVID-19 in Hong Kong, Hong Kong Airport is loosening its travel restrictions and resumed airport transit services on June 1. The main travel restrictions, however, remain unchanged. Foreigners coming from overseas countries by plane are still banned from entering the city while non-Hong Kong residents arriving from […]

It may be controversial, but the latest initiative by Japan Airlines is bound to prove very popular among a certain group of passengers. The Japanese carrier has introduced a feature in its website booking process that signals the seats that are likely to be occupied by infants “between the age of 8 days and 2 […]