In the next part of this series, the principles covered here focus on the customer and meeting their needs. Businesses…
Inflight WiFi: The Competition for High Speed at High Altitudes
The ability to stay connected while traveling is now a top priority for the airlines. Companies such as Gogo have been providing inflight internet service since 2008, starting with American Airlines and have expanded to many other carriers. Like any first generation technology, there are problems along with room for improvement and American has begun making changes to improve a relatively new luxury for its passengers.
Gogo sends signal to aircraft via 160 Air-To-Ground towers passing connectivity as they fly between service areas. This technology has become dated with the introduction of satellite based internet service, which has been more reliable and provides higher speed. American Airlines recently announced that with its 100 new Boeing 737 MAX aircraft they will be using a new satellite based inflight internet provider from ViaSat, based in California.
American does not intend to discontinue its service with Gogo, however many of the aircraft utilizing the older service are set for retirement. There are an additional 400 aircraft that will be upgraded to receive the satellite based internet service, however no agreements with either company have been set.
British Airways who has been behind on this technology plans to fit 118 aircraft in its fleet with Gogo Inflight Wifi to compete with the global demand. This trend is also increasing for many long-haul routes from Europe and beyond.
As technologies improve airlines have scrambled to incorporate them, such as lighter airframes, composite materials, and efficient engines. Now they have focused on the technology inside the airplane to increase the passenger experience and capabilities. The ability to travel across the world on a twin-engine and stay connected to the internet for the entire flight is the new normal for aviation.
Latest posts by Shane Piper (see all)
- Alaska Airlines Likely to Stick With All-Boeing Fleet - July 26, 2017
- The Battle for the Nation’s Capital: Baltimore/Washington International Thurgood Marshall Airport - December 19, 2016
- State Series: Illinois - December 16, 2016
After Alberto Fernandez took office, succeeding Mauricio Macri as Argentina's President, one of the big questions of the local commercial…
In the early 1990s, Continental Airlines wasn’t in a good place. A leveraged buyout firm had just acquired the company…