In a letter directed to its employees, Delta CEO Ed Bastian has acknowledged that there are serious shortcomings in customer service as passenger demand is ramping quickly up, and in more than one occasion the current structure has failed to take care of customers needs. "After a year of lockdowns, it’s been heartening to see so many of you returning to the skies this summer and reclaiming your lives. While we are pleased to welcome you back, the unexpected pace…
On Sunday, United received its first Boeing 737 MAX 8 after completing the airplane's delivery flight from Boeing Field to Newark Liberty International Airport. The aircraft, with registration N27251, will be formally introduced on Tuesday, when the company is expected to announce a significant narrowbody order. The carrier has 40…
The worst part of the pandemic seems to be winding up in Europe and the US, and the demand for travel is finally rising. Like the rest of the European operators that are beginning to accommodate to the post-pandemic world, Lufthansa Group took drastic measures to begin to mitigate the…
Ten passengers, 7800 kilometers at Mach 1.4. London-New York in three hours. If the Concorde hadn't existed, we would have said supersonic commercial flying was too good to be true. More than once, the aviation industry desperately searched for a disruptive element. It is still looking for that element today,…
In this year and a half in which the commercial aviation industry received its worst hit since its inception, airlines were desperate to find routes that could still hold three characteristics: high demand, low competition and minimal restrictions. In Latin America, there is one route in particular that covers those…
Boeing and Southwest Airlines on Monday announced a new order for 100 Boeing 737 MAX aircraft, with options for an additional 155 options in two variants including the 737 MAX 7 and 737 MAX 8. Southwest had been exploring options to modernize the most prominent aircraft type in its fleet:…
During February, the 48 airports managed by Aena Aeropuertos in Spain handled 2,229,568 passengers, a figure 86.8% lower than in the same month of 2020. This is the largest year-on-year drop recorded since last May, a sign of the impact the second wave of COVID-19 infections and the subsequent restrictions…
Argentinian domestic and regional airport Aeroparque Jorge Newbery reopened on March 15, christening a completely new runway and new construction of an international sector of the passenger terminal. These works are part of a complete modernization plan that the airport management company is carrying out in conjunction with the Regulatory…
Boeing's 737 MAX ungrounding was undoubtedly the best news the company received in 2020. Checkered by its safety issues, the 787 Dreamliner quality controls, the extended 777X delay and the effects of the coronavirus pandemic taking a historical toll on aircraft demand, 737 MAX's recertification allowed Boeing to resume deliveries…
China Eastern Airlines, a launch customer of the COMAC C919 signed a firm order with the state-owned aircraft manufacturer on Monday to purchase five of the narrow-body aircraft, the China Commercial Aircraft Corporation (COMAC) said. The airline, which signed a letter of intent with COMAC in 2010, is expected to…
