I recently took a trip from Seattle to Little Rock, Ark., on an interline ticket with Alaska Airlines and American Airlines. It was a trying experience with mediocre integration, delays, and poor customer service. Here's what happened. Booking The booking process was straightforward. I booked the personal trip with Alaska…
American Airlines started regular service to Doha from New York this past weekend. The flight will operate daily with a Boeing 777-300ER aircraft. This marks the first time the airline is flying to Doha and its latest service to the Middle East along with Delhi and Tel Aviv. American has…
Tuesday morning, legacy carrier American Airlines announced their new code-share agreement with Aer Lingus — the national carrier of Ireland. The agreement will initially target those routes between the United States and Europe — giving passengers far more options to travel between the two countries. The bilateral agreement will allow…
Airline loyalty programs have been cash cows for decades. They are an extremely effective marketing tool that drives customer loyalty by offering an incentive for customers to stay loyal. This incentive usually comes in the form of free flights though has recently evolved to offer discounts and benefits across the…
On Tuesday, Boeing’s beleaguered 737 MAX took to the skies again in the U.S. with paying passengers onboard. American Airlines became the first U.S. operator to place the type back into revenue service with a flight from Miami International Airport to New York's LaGuardia Airport. Other U.S. airlines are planning…
On Tuesday, Fort Worth-based American Airlines became the first U.S. airline to put the beleaguered 737 MAX back into revenue service after two deadly accidents. The carrier flew the 737 MAX from Miami to New York-LaGuardia upon its re-entry to service. The move comes over 20 months since the 737…
While business travelers remain grounded, vacation-goers in the U.S. and abroad are slowly returning to the skies. In preparation for the upcoming winter season, airlines are pivoting their schedules to adapt to adjusted leisure demand that is anticipated. American Airlines is the latest U.S. carrier to adopt its schedule to…
American Airlines has announced new nonstop service between Seattle and Bangalore, India to be launched in October. Tickets go on sale next month. American will become the first airline to offer nonstop flights between Bangalore and the United States. Daily flights between the two cities will be operated with a…
This Tuesday, American Airlines and GOL, Brazil's largest airline, announced a mutual codeshare agreement, which will allow both airlines to increase their respective networks in their peer's home markets. The agreement is still pending regulators' approvals. American says the partnership will be present in 53 flights operated by GOL, departing…
