bags

Opinion: Why Passengers Need to Put a Stop to Airline Fees

A report from USA Today released last week detailed the airlines’ success in continuing to up their revenues from ancillary fees. According to the report, airlines in the first quarter of 2019 earned $1.3 billion in baggage fees alone, an increase of $170 million from the year before. After American, United, Delta and JetBlue upped […]

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A Ramp Agent’s Response to Uproar of Hawaiian Video

A video posted on Twitter by Australia’s The Courier-Mail reporter Vanessa Marsh on her account @vanessaleemarsh earlier this month recently caught the public’s attention. The video shows a Honolulu International Airport ramp agent working a Hawaiian Airlines flight to Phoenix unceremoniously toss luggage down a slide attached to the jet bridge. The mystery of all […]

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New Report Shows Record Low Number of Mishandled Baggage in 2017

As previously reported, 2017 was a record year for the aviation industry with the International Air Transport Association (IATA) estimating the number of passengers traveling as 4.02 billion. But this week, it was announced by SITA that 2017 was also a record-setting year for the lowest number of mishandled bags. In their annual report “The Baggage […]

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