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On Monday morning, Australia’s SmartGate system outage caused chaos across the country, both on inbound and outbound flights. SmartGate is an automated self-service border control system that allows Australian citizen to get through passport control more efficient. The system was installed in international airports such as Sydney, Melbourne, Brisbane, Perth, and Gold Coast. During the […]

Network design is one of the fundamental drivers of airline costs and revenues. Airlines routes require detailed planning and may require a whole year to be implemented. Quite often, we see airlines announcing new routes one year ahead. The process involves many professionals from different departments, each one trying to balance different aspects. Operations can […]

Atlanta-based Delta Air Lines has announced that it will be commencing nonstop service between New York and Mumbai. The flight is expected to begin on Dec. 22 and will operate daily on a year-round basis between New York’s John F. Kennedy International Airport and Chhatrapati Shivaji Maharaj International Airport. Delta’s new route to Mumbai will […]

In the Boeing 737 MAX saga, perhaps the most frightful scenario for the builder is not related to the present or a meticulous review of the past. While the investigation on the certification process advances, the consequences are starting to cast clouds on the future of the aircraft. Flydubai, the second largest customer of the […]

Late last week, United became the first U.S. airline to make what to most may seem like a relatively minor announcement: the small cameras that for years have been embedded in seat back entertainment systems installed in aircraft from all over the world have been covered, showing an emphasis on passenger privacy in a period […]

Scandinavian airline SAS has been forced to cancel flights on Monday and Tuesday as a pilot strike by Swedish, Danish and Norwegian pilot unions continues to disrupt flight operations. In a statement to passengers, the airline said: “We deeply regret that our customers are affected by the ongoing pilot strike when SAS now cancels flights […]

The Caribbean island of Jamaica is set to welcome more travellers this summer as 8.4 percent more air seats are bound for the destination, over 1.4 million in total. United States Jamaica’s primary source market — the United States — has been the source of the most growth with over 100,000 additional seats flying to […]

American is resuming its second daily non-stop flight from its Miami hub to Saint Lucia’s Hewanorra International Airport (UVF) for the upcoming summer travel season. The additional service will be seasonally-operated and complements American’s current year-round non-stop flight which departs at 11:12 a.m. This additional flight departs approximately two hours earlier at 8:45 a.m. and […]

The grounding of the Boeing 737 MAX by the Federal Aviation Administration will come at an estimated cost of $350 million to American Airlines, as reported by the airline during an updated profit forecast for the year. The airline has canceled flights through August while waiting for Boeing to release a fix to allow the […]

With the grounding of Jet Airways in mid-April, other Indian airlines have begun circling trying to get a piece of what remains of the carcass. In order to maintain current levels of capacity, the Indian aviation ministry is granting airlines such as SpiceJet and IndiGo many of Jet’s highly-coveted slots at airports in Mumbai and […]