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A United 777-200 at Chicago O'Hare International Airport (Photo: AirlineGeeks | Greg Linton)

United Considers New Solutions, Procedures for Overbooked Flights

After the United Airlines vs. Dr. Dao incident back in April, the Chicago-based carrier has been making a lot of policy changes. United’s newest potential solution to solving overbooked flights? Introducing the so-called “Flex-Schedule Program." United partnered with startup technology company, Volantio, to create a new method for managing overbooked flights. The Flex-Schedule Program starts as an opt-in option upon booking on United.com and will not be available on third party booking sites. If a flight is getting close to…

Overbooking: A Blessing and a Curse

When passengers boarded United Express flight 3411 from Chicago to Louisville, Kentucky on Sunday, they were most likely not expecting their short hop to become a subject of national media attention for the days to follow. On the flight, a man was asked by a United gate agent to vacate…