policy

The Dallas-based carrier’s comments come after increased scrutiny over diversity, equity, and inclusion (DEI) practices within the aviation industry.

The move comes just days after Transportation Security Administration head David Pekoske was ousted on Inauguration Day.

The DOT has issued an order granting Alaska Airlines an exemption that allows for the carrier’s merger with Hawaiian Airlines to move forward.

The first couple of months of the year usually see considerably lower travel demand and load factors after the peak of holiday traffic. This year, the  COVID-19 pandemic is playing a significant role in contributing to the lack of passengers onboard aircraft, and airlines have been forced to significantly cut flights from their schedules in […]

The passengers’ air travel experience is currently being transformed due to the ongoing global pandemic, and changes are being made in every part of the traveler’s journey as time progresses. For instance, United Airlines has officially declared that its customers must now wear masks in the more than 360 airports where the carrier operates flights.  […]

The J.D. Power awards for airline customer satisfaction were announced on May 27, with Southwest Airlines taking the top spot in both rankings. The Dallas-based carrier was rated highest in both the long-haul and short-haul categories, besting the likes of Alaska Airlines, Delta Air Lines and JetBlue. Southwest Airlines scored 826 out of 10,000 point […]

Following the crackdown on faux emotional support animals and the two United Airlines incidents this past week, it is important that travelers know what to expect when bringing their pets onboard airplanes. For example, did you know that pets can’t fly as cargo on many Airbus aircraft due to the lack of climate control in […]

On April 9, a United passenger was forcibly removed from United Express flight 3411 at Chicago’s O’Hare International Airport. After no one volunteered to leave the flight in order to make room for commuting employees, the company randomly selected passenger Dr. David Dao to be removed with compensation. When Dr. Dao refused, Chicago Department of […]