Dennis Hazell (left) and Kent Powell (right) standing before the 9/11 Memorial at Washington Dulles International Airport. (Photo: AirlineGeeks | Ryan Ewing \ Edits: J. David Buerk Photography)

Reflections on 9/11: Washington Dulles Airport Managers Share Personal Stories of Tragic Day

We’ve all heard the stories and seen the pictures: a beautiful September morning 16 years ago that forever altered the landscape of America and the aviation industry. If you’re old enough, you recall where you were on that fateful day. These three American Airlines managers do as well. They all had direct and immediate involvement in American Airlines flight 77. Their compelling stories of tenacity and teamwork give us a firsthand perspective into the tragic day. With about 80 years…