An Exclusive Look at United’s New Polaris Product

Photo: United

[ Airlines ]September 1, 2016 7:11 pm ET

By Ryan Ewing

In June, United’s CEO Oscar Munoz officially launched their new business class product called Polaris. The completely redesigned product aims to give passengers a consistent product from airport to aircraft.

Designed in partnership with Acumen Design Associates and PriestmanGoode and manufactured by Zodiac Seats in the UK, each United Polaris seat will offer direct aisle access, a 180-degree flat-bed recline, and up to 6 foot 6 inches of bed space. Polaris also features a gel-cooled pillow and numerous high-quality amenities that increase customer satisfaction on routes highly frequented by business travelers. In addition, the new product also features an inflight walk-up snack bar.

: United’s Polaris inflight amenities, which include items from Sax Fifth Avenue

Polaris isn’t just an inflight product, but also extends into the airport with an exclusive lounge. On December 1st, 2016, United will unveil the first lounge at Chicago O’hare, and will later launch more at hubs such as Newark, Washington-Dulles, Los Angeles, Houston, San Francisco, and Tokyo Narita, to name a few. These lounges will feature dining, drinks, day beds, showers, and various other amenities.

: Reimagined cuisine within United’s Polaris lounge

: The bar in United’s Polaris lounge

United plans to officially introduce the product in December on their new Boeing 777-300ER, followed by the 787-10 and A350-1000. Later, the airline plans to add the product on the 767-300 and 777-200.

In addition to full aisle access and an extended lie flat bed, the seats are easily reclinable with the movement of a dial. The seats also feature a marble side table for drinks and other items. Lastly, they are also equipped with full power outlets, a do not disturb sign, and a tablet equipped tray table.

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Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.

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Author

Ryan Ewing

Ryan founded AirlineGeeks.com back in February 2013 and has amassed considerable experience in the aviation sector. His work has been featured in several publications and news outlets, including CNN, WJLA, CNET, and Business Insider. During his time in the industry, he's worked in roles pertaining to airport/airline operations while holding a B.S. in Air Transportation Management from Arizona State University along with an MBA. Ryan has experience in several facets of the industry from behind the yoke of a Cessna 172 to interviewing airline industry executives. Ryan works for AirlineGeeks' owner FLYING Media, spearheading coverage in the commercial aviation space.
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