Qantas has once again found itself under heavy criticism, having been awarded the Australian Consumers' Association's “Shonky" award on Nov. 3. CHOICE — the not-for-profit advocacy group — was plain in its assessment, stating the airline "appeared to deliberately be going out of its way to winning a Shonky award." The…
Over the past several years TAP Air Portugal has come back to life. It’s bought new airplanes, revamped in-flight service and catering, built a new lounge in Lisbon and more. However, there was still the loyalty program which was less than stellar and often wasn’t very valuable to people in…
In recent decades, airlines turned to loyalty programs as a way to drum up business, a way to attract not just the lucrative business travelers who are going to fly no matter what, but also the leisure travelers who were attracted to the idea that someday, if they spent enough…
London Heathrow Airport’s Terminal 5 was voted the best in the world at the 2019 Skytrax World Airport Awards at the Passenger Terminal EXPO in London last week. This new win is the sixth time Terminal 5 has won “World’s Best Airport Terminal” against global counterparts in the eleven years…
At the Future Travel Experience Global Awards on Monday in Las Vegas, Nevada, Emirates Airline walked away with the top award for their newly-debuted first class suites found on its Boeing 777 aircraft. The product won gold in the “Up in the Air” category, which focuses on initiatives that enhance…
