Airlines have long struggled to come up with an efficient way to board an aircraft and the boarding process can be the source of many passenger complaints as crowds of passengers clog the boarding lanes.
On Thursday, British Airways officially debuted automated biometric technology at London Heathrow Airport, which will be evident in the new self-service boarding gates. Currently, the service is only available at the first three boarding gates
Delta Air Lines is changing things up at their hub airport in Atlanta. The major air carrier has started testing an updated boarding process at five gates in the B concourse of Atlanta’s Hartsfield-Jackson International