United Unveils New Boarding Process

Airlines have long struggled to come up with an efficient way to board an aircraft and the boarding process can be the source of many passenger complaints as crowds of passengers clog the boarding lanes. While the process has the end goal of getting people on the plane, each airline…

British Airways Introduces Biometric Technology at London Heathrow Airport

On Thursday, British Airways officially debuted automated biometric technology at London Heathrow Airport, which will be evident in the new self-service boarding gates. Currently, the service is only available at the first three boarding gates for UK domestic flights in Heathrow's Terminal 5, according to the airline. The new technology…

Delta Introduces Updated Boarding Process in Atlanta

Delta Air Lines is changing things up at their hub airport in Atlanta. The major air carrier has started testing an updated boarding process at five gates in the B concourse of Atlanta’s Hartsfield-Jackson International Airport. If all goes well, the process could expand to other airports across the country.…