delay

Trip Report: How I Tried All Forms of AA’s Customer Service

I recently took a trip from Seattle to Little Rock, Ark., on an interline ticket with Alaska Airlines and American Airlines. It was a trying experience with mediocre integration, delays, and poor customer service. Here’s what happened. Booking The booking process was straightforward. I booked the personal trip with Alaska using miles. Although the Seattle-based […]

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Omicron Hits Aeromexico, Cancels More Than 260 Flights in Four Days

Aeromexico canceled more than 260 flights from Jan. 6-10 due to a highly contagious outbreak of Covid-19 that has spread amongst its pilots and flight attendants. According to the Mexican government’s Consumer Protection Office (PROFECO) who provided the statistic, a high number of crew members on the sick list has caused staff shortages for the […]

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Major Computer Outage Stirs Chaos at London Heathrow Airport

Cancelations and delays marred the travel plans of thousands of passengers last Sunday at Heathrow Airport as an IT glitch affected the airport’s check-in systems at all four terminals. According to British website independent.co.uk, more than 100 flights have been canceled during the day, and it was resident carrier British Airways that experienced the highest […]

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Berlin Brandenburg Airport Sets New Opening Date For Next Year

After almost fourteen years of construction and delays, the new Berlin Brandenburg Airport is on track to open its gates ten years late on Oct. 31, 2020, the beginning of the 2020 IATA Winter season, The Supervisory Board last week approved the final timetable that should see the first arrivals at the new airport during […]

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Taiwan’s Aging Taoyuan International Airport in Need of Repair as Crumbling Infrastructure Causes Flight Disruptions

After recently celebrating its 40th anniversary, it’s clear that Taipei’s Taoyuan International Airport needs to enhance its facilities. On Saturday, a flight of Singaporean budget airline Scoot departed from Hokkaido, Japan en route to the Taiwanese capital when it was forced to divert to Kaohsiung. located on the opposite side of the island, when a […]

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Istanbul Set to Officially Move Airports on April 5

Istanbul‘s new mega airport finally appears ready to launch into full operating capacity. Several Turkish media outlets are reporting that operations from Istanbul Atatürk Airport (IST) will be moving to Istanbul Airport (ISL) on April 5. While this represents another minor deviation from the previously targeted move by early March 2019, it is not as […]

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Southwest’s Hawaii Flights Delayed Even Further Due to Shutdown

Southwest Airlines has announced that its proposed flights to Hawaii will be delayed even further due to the ongoing U.S. government shutdown. The carrier is planning to start service to the islands of Oahu, Maui, Hawaii and Kauai from the Californian cities of San Diego, Sacramento, San Jose and Oakland, joining the long list of […]

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Icelandair Boeing 737 MAX 8 Launch Delayed Indefinitely

The launch of Icelandair’s long-awaited Boeing 737 MAX 8 aircraft has been delayed indefinitely following a series of delays by the airline this past week. The aircraft was supposed to make its debut performance for the airline on April 6 on the daily flight from Reykjavik to Berlin, however, that flight was switched back to […]

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Primera Air Makes Changes to Transatlantic Offering Two Weeks Before Launch

The Nordic low-cost airline that aims to provide low-cost nonstop transatlantic service with its fleet of A321neo and LR aircraft has just hit a speedbump two weeks before its first scheduled flight from London’s Stansted Airport to Newark’s Liberty International Airport. The aircraft that was supposed to provide the service, the A321neo, has not yet […]

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Aerolineas Argentinas: Good Decisions Amid Bad Luck

Last weekend, a major storm hit the Buenos Aires metropolitan area and seemed to focus on Aeroparque Jorge Newbery’s ramp. As Aerolíneas Argentinas’ main domestic hub, a significant part of its Boeing 737 fleet was stationed there and was exposed to damage from hail and lightning. When the storm was over, 15 aircraft needed to be […]

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