Southwest Airlines

The J.D. Power awards for airline customer satisfaction were announced on May 27, with Southwest Airlines taking the top spot in both rankings. The Dallas-based carrier was rated highest in both the long-haul and short-haul categories, besting the likes of Alaska Airlines, Delta Air Lines and JetBlue. Southwest Airlines scored 826 out of 10,000 point […]

Turkish Airlines announced it will resist layoffs and protect their skilled labor until the end of 2021, when it expects the aviation industry to return to pre-pandemic operation levels. Amid the coronavirus pandemic, airlines are conducting reviews to reduce their fleet size and replace aging aircraft with more efficient new airliners to improve economic efficiency. […]

Last week Singapore Airlines posted the first full-year loss of its almost 50-year history amid a collapse in demand due to the COVID-19 pandemic and some heavy losses on its fuel hedging policy. The airline recorded a net loss of 212 million Singapore dollars ($149.1 million) for the fiscal year ending on March 31. This […]

Last week, the first two of the four major U.S. airlines reported their first-quarter earnings. Atlanta-based Delta Air Lines announced a loss of $607 million and United Airlines announced a whopping $2.1 billion loss for the same time period. Originally, Southwest Airlines and American Airlines — the two Dallas/Fort-Worth-headquartered competitors — had been slated to […]

A report released Feb. 11 by the inspector general at the Department of Transportation says Dallas-based Southwest Airlines put millions of passengers at risk by flying aircraft that did not adhere to basic U.S. safety standards. The 27-page report published Tuesday details how the airline operated “more than 150,000 flights on previously owned aircraft that […]

As the battle between ultra-low-cost carriers and legacy carriers in the United States continues, few have taken time to pause and reflect on how Southwest Airlines, the largest domestic airline based on passengers flown in the U.S. in 2017, continues to thrive. This five-part series will discuss the overall state of the airline, as well […]

Last October, Southwest Airlines confirmed its intentions to begin flights to Hawaii in the future, following years of speculation. Last week during an earnings call, the airline released more information with Southwest’s chairman and CEO Gary Kelly announcing that flights would begin in late 2018, though the launch may be pushed back to early 2019. […]

If you’ve flown Southwest from Los Angeles International Airport (LAX) in the last several years, you know about the challenging and chaotic state it has been in, driven by the major construction projects ongoing at the airport. Terminal 1, where Southwest operates out of, was built in the early 1980s right before the 1984 Olympics, […]

The GOP tax bill has been making headlines recently and Southwest Airlines just announced a $1,000 bonus to all of its employees as a result of this tax reform. As a way for the airline to celebrate the recent passage of the tax reform legislation, the board of directors at the Dallas-based carrier authorized the […]

For years now, enthusiasts, frequent fliers, and the airline industry as a whole have been speculating that Southwest Airlines would at some point commence service to Hawaii, the U.S. state located 2,390 miles from California. You heard that right. We’re thrilled to share our intention to bring our world-famous hospitality and value to the Hawaiian […]