John Flett, Author at AirlineGeeks.com

John Flett

John has always had a passion for aviation and through a career with Air New Zealand has gained a strong understanding of aviation operations and the strategic nature of the industry. During his career with the airline, John held multiple leadership roles and was involved in projects such as the introduction of both the 777-200 and -300 type aircraft and the development of the IFE for the 777-300. He was also part of a small team who created and published the internal communications magazines for Air New Zealand’s pilots, cabin crew and ground staff balancing a mix of corporate and social content. John is educated to postgraduate level achieving a masters degree with Distinction in Airline and Airport Management. John has held the positions of course director of an undergraduate commercial pilot training programme at a leading London university. In addition he is contracted as an external instructor for IATA (International Air Transport Association) and has been a member of the Heathrow Community Fund’s ‘Communities for Tomorrow’ panel.

John Flett Friday, December 1, 2017

Increased Customer Satisfaction a Focus for Spirit Airlines

The International Air Transport Association (IATA) expects 4 billion passengers to travel in 2017 and is forecasting 7.8 billion to be flying by 2036. Orders for Boeing and Airbus aircraft at the recent Dubai Airshow will go some way to meet that demand. In addition, airlines are seeking to provide a level of customer experience […]

John Flett Thursday, November 30, 2017

Airline Ancillary Revenue Estimated to Exceed $82 Billion in 2017

Ancillary revenue, better known as the money made from extra fees charged to passengers such as baggage fees, advanced seat assignment fees and, in some cases, fees for printing out a boarding pass at the airport instead of home, have become very popular with airlines. Following a recent report, it seems as though airlines have […]

John Flett Thursday, November 23, 2017

Customer Service Slowly Becomes a Priority for Low-Cost Carriers

The International Air Transport Association (IATA) expects four billion passengers to travel in 2017, and is forecasting nearly eight billion to be flying by 2036. Orders for Boeing and Airbus aircraft at last week’s Dubai Airshow will go some way to meeting that demand, but airlines are also seeking to provide a level of customer […]

John Flett Wednesday, November 15, 2017

flydubai and Boeing Ink $27 Billion Order for 737 MAX Aircraft

The Dubai Airshow has delivered another major aircraft order announcement with news that Boeing has inked a deal with Dubai-based flydubai for 225 737 MAX family aircraft valued at $27 billion. The deal is the largest ever for a single-aisle jet by a Middle East carrier and comprises of 175 firm orders and the option […]

John Flett Wednesday, November 15, 2017

Airbus Signs Massive $49.5 Billion Deal for 430 A320neo Aircraft

Airbus has announced a deal worth $49.5 billion with Indigo Partners, owner of Frontier Airlines, with the signing of a Memorandum of Understanding for 430 A320neo family aircraft at the Dubai Airshow. The order comprises of 273 A320neos and 157 A321neos and came as a surprise to industry observers after the failure of Airbus to […]

John Flett Thursday, November 9, 2017

United States and China Sign Bilateral Aviation Safety Agreement

President Donald Trump is visiting China as part of his 13-day tour of Asia, meeting with the Chinese President Xi Jinping to discuss U.S.-China relations and trade deals, among other issues. The President is traveling with a delegation of U.S. business representatives seeking to secure beneficial trade deals with the country, which, according to a […]

John Flett Thursday, November 2, 2017

Samoan Government Blocks Virgin Australia Flights to New Zealand

Over 6,000 passengers had their travel plans thrown into chaos this week when the Government of Samoa blocked Virgin Australia from commencing their five-times weekly service between Apia and Auckland, New Zealand. The route, due to start on Nov. 13, was scheduled to operate five times a week between the two Oceania nations. The Australian […]