PaxEx

United Airlines unveiled today its all-new business class. Dubbed Polaris, the new business class is the newest effort by the airline to revamp its premium cabin experience for customers. President and CEO of United, Oscar Munoz, said, “United Polaris will change the game in international business travel with an exceptional level of relaxation and comfort […]

KLM Royal Dutch Airlines will be the first airline to use the Facebook Messenger app to communicate with its customers. David Marcus, Vice President of Messaging at Facebook announced the news in a post: The airline has always been a social media pioneer, asking travelers for their Twitter handle in case they can’t get in […]

On March 23, 2016, Airbus announced the launch of their new cabin brand, “Airspace by Airbus.” The design will be first implemented on the A330neo. According to the company, the cabin will overall be more spacious than other designs, including larger overhead bins and wider aisles and seats. “Airbus’ history of success is down to […]

On February 1, 2016, passengers in economy were greeted with a new tasty treat. The reintroduction of free snacks on United Airlines began with the serving of complimentary stroopwafels. These morning snacks will be served on flights within North America and between Honolulu and Guam. The stroopwafels will be available on flights departing before 9:45 a.m. with flights departing after, […]

Ashwin Jadhav, a member of our AirlineGeeks team, will begin a new series this week highlighting some of the important metrics that airlines monitor on a daily, weekly, monthly, quarterly, and yearly basis to improve performance. From a passenger’s perspective, this series will provide an excellent insight on how these metrics affect the way in […]

After years of economy passengers onboard United going without free snacks, the airline has announced that it will be reinstating the service. They will begin offering snacks for all travelers this upcoming February in hopes of continuing to win back customers and prove that it can offer a better experience. “We’re refocusing on the big […]

On October 9th, Alaska Airlines proudly announced that that are the first airline to feature Boeing’s new overhead Space Bins throughout the cabin on many of their present and future airplanes. The redesigned bins will increase the storage space by almost 50 percent. According to Alaska, they will take delivery of 35 737s, including one […]

On Tuesday, June 9th, Qantas and American Airlines held a press conference at the IATA Annual General Meeting. In this conference, Doug Parker, American’s CEO, and Alan Joyce, Qantas’ CEO, sat down to make numerous important announcements having to do with their route networks. Speaking first, Doug Parker addressed members of the media. He continued […]