Airlines
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Photo provided by Greg Linton

Inflight WiFi: The Competition for High Speed at High Altitudes

The ability to stay connected while traveling is now a top priority for the airlines. Companies such as Gogo have been providing inflight internet service since 2008, starting with American Airlines and have expanded to many other carriers. Like any first generation technology, there are problems along with room for improvement and American has begun making changes to improve a relatively new luxury for its passengers. Gogo sends signal to aircraft via 160 Air-To-Ground towers passing connectivity as they fly…

Sleep Friendly: United Unveils New Business Class

United Airlines unveiled today its all-new business class. Dubbed Polaris, the new business class is the newest effort by the airline to revamp its premium cabin experience for customers. President and CEO of United, Oscar Munoz, said, “United Polaris will change the game in international business travel with an exceptional…

KLM is First Airline to Use Facebook Messenger

KLM Royal Dutch Airlines will be the first airline to use the Facebook Messenger app to communicate with its customers. David Marcus, Vice President of Messaging at Facebook announced the news in a post: The airline has always been a social media pioneer, asking travelers for their Twitter handle in…

Airbus Announces New Cabin Brand

On March 23, 2016, Airbus announced the launch of their new cabin brand, "Airspace by Airbus." The design will be first implemented on the A330neo. According to the company, the cabin will overall be more spacious than other designs, including larger overhead bins and wider aisles and seats. “Airbus’ history…

American and United Announce Improvements to Customer Experiences

On February 1, 2016, passengers in economy were greeted with a new tasty treat. The reintroduction of free snacks on United Airlines began with the serving of complimentary stroopwafels. These morning snacks will be served on flights within North America and between Honolulu and Guam. [caption id="attachment_4643" align="alignleft" width="250"] Photo provided by United[/caption]…

Airline Metrics: Available Seat Kilometers

Ashwin Jadhav, a member of our AirlineGeeks team, will begin a new series this week highlighting some of the important metrics that airlines monitor on a daily, weekly, monthly, quarterly, and yearly basis to improve performance. From a passenger’s perspective, this series will provide an excellent insight on how these…

United Announces the Comeback of Snacks for Economy Travelers

After years of economy passengers onboard United going without free snacks, the airline has announced that it will be reinstating the service. They will begin offering snacks for all travelers this upcoming February in hopes of continuing to win back customers and prove that it can offer a better experience.…

Alaska Airlines Increases Overhead Storage Using New Bins

On October 9th, Alaska Airlines proudly announced that that are the first airline to feature Boeing's new overhead Space Bins throughout the cabin on many of their present and future airplanes. The redesigned bins will increase the storage space by almost 50 percent. According to Alaska, they will take delivery…

American and Qantas increase Their Partnership: Announce New Trans-Pacific Routes

On Tuesday, June 9th, Qantas and American Airlines held a press conference at the IATA Annual General Meeting. In this conference, Doug Parker, American's CEO, and Alan Joyce, Qantas' CEO, sat down to make numerous important announcements having to do with their route networks. Speaking first, Doug Parker addressed members…