Spirit Airlines

Customer Service Slowly Becomes a Priority for Low-Cost Carriers

The International Air Transport Association (IATA) expects four billion passengers to travel in 2017, and is forecasting nearly eight billion to be flying by 2036. Orders for Boeing and Airbus aircraft at last week’s Dubai Airshow will go some way to meeting that demand, but airlines are also seeking to provide a level of customer […]

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TSA PreCheck is Now Available for Spirit Passengers

On Monday, Spirit Airlines officially joined the TSA’s PreCheck program. Passengers flying on the ultra-low-cost carrier are now able to add their Known Traveler Number (KTN) to their reservations as well as use the service at airports in which it is available. Earlier in 2016, it was announced the Spirit and Denver-based Frontier would be […]

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Worst Airline In America: Spirit Airlines

The results are in for the latest yearly American Customer Service Index (ACSI), and Spirit Airlines has taken the award for the worst airline despite it being only its first year in the rankings. Spirit is known as being one of America’s ultra-low cost carriers, preferring to charge customers for things the airline deems as […]

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