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Two days ago, someone sent me a video of a woman screaming at a JetBlue gate agent at Fort Lauderdale-Hollywood International Airport. Although I’m a journalist, I’m also a former airline agent and have been a victim of angry passengers many times to a point of losing sleep and feeling frustrated with my job. I […]

Abu Dhabi-based Etihad Airways has announced that it is planning to cut 50 pilot jobs by the end of January, according to a private internal memo released to employees on Thursday. The decision comes after the carrier incurred a significant loss this past year due to a rapid expansion strategy aimed at competing with Gulf rivals […]

Brazilian President Jair Bolsonaro finally gave his approval for the purchase of  Embraer’s Commercial Aviation division by The Boeing Company in a deal valued at $4.2 billion. The announcement was made after the closing of stock markets in both Brazil and the United States on Monday. Although it does not have control of Embraer, the […]

U.K. airline Flybe is to be involved in a consortium led by Virgin Atlantic that will effectively rescue the regional airline. The news comes after months of uncertainty of the carrier, which carried 9.5 million passengers in 2017/2018 with an average load factor of 75.6 percent. The Downfall Although a negative outlook for the airline […]

American Airlines’ first Airbus A321neo was spotted fully painted in the airline’s colors at Airbus’ production facility in Hamburg. The aircraft is slated to be delivered to American in the next few weeks before joining the airline’s fleet in April. American will be the third carrier to operate the new engine option variant of the […]

Coming off the back of carriers such as Frontier Airlines and Sun Country Airlines announcing large route expansions over the past few days, Via Airlines has joined the fun, announcing five new destinations joining its route network later this year. The carrier claims this is its largest expansion yet, with new focus cities in Memphis, […]

Norwegian Air has announced it will begin offering complimentary WiFi on its medium and long-haul aircraft. The airline currently offers complimentary WiFi on its intra-European flights operated by Boeing 737-800 aircraft but is currently being rolled out throughout its long-haul network including both Boeing 787 Dreamliner variants currently in operation with the airline and Boeing […]

Delta Air Lines announced that it has reached an agreement with Airbus to extend its order book of the A220 by 15 aircraft, elevating the total to 90. This marks the first order of 2019 for the A220. With the deal, Delta is also officially the largest Airbus A220 customer to date. Delta’s future A220 […]

Qatar Airways has announced that its top North American destination will be receiving yet another service upgrade as New York will be the recipient of second daily Airbus A350-1000 XWB service. The changeover will take place March 31, the beginning of the summer season for the International Air Transport Association, just months after New York […]

Earlier this week Hawaiian Airlines retired its last Boeing 767-300ER from its fleet. The last aircraft, tail number N594HA, flew its final commercial flight on Monday, Jan. 7 arriving in Honolulu from Sacramento. Guests were greeted by Hawaiian agents on arrival and were given traditional Hawaiian lei as they deplaned. The Boeing 767 had been […]