southwest

Southwest Elite Fliers Encounter Issues Due to Tech Glitch

While the glitch is certainly not as significant as the issues faced by Southwest or its competitors recently, a technology bug has been discovered that has been pushing back boarding positions for its elite frequent fliers.  Southwest, unlike most carriers in the U.S., does not assign seats, but rather assigns each customer boarding position based […]

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Southwest Outlines Optimal Routes for Viewing Next Month’s Solar Eclipse

Southwest Airlines is offering passengers multiple opportunities to view the Great American Eclipse onboard its flights on Aug., 21, 2017. Yesterday marked the one-month countdown to the date of the eclipse that will be viewed from coast to coast. To help passengers experience the full effect of the eclipse, the airline will be offering commemorative […]

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Southwest Airlines Initiates $800 Million Modernization Plan

Beginning in May, Dallas-based Southwest Airlines will be replacing paper tickets with electronic tickets. Additionally, the airline will be saying goodbye to its outdated, yet charming “tube system” used by ramp personnel to communicate key information. These changes are expected to come as a part of the $800 million modernization effort to replace its antiquated […]

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How to Catch a Ride on Southwest’s New 737 MAX 8

According to RoutesOnline, Dallas-based Southwest Airlines has announced scheduled routes for their brand new 737 MAX 8 aircraft, which will enter service starting on Oct. 1, 2017.  The inaugural flight, operated as WN1, will depart Dallas Love Field and arrive at Houston Hobby Airport before continuing to San Antonio as WN2, and back to Dallas […]

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Southwest Outlines New 737 MAX 8 Routes, Announces 737-300 Retirement Date

Southwest has announced initial routes for its Boeing 737 MAX 8 aircraft following the opening of the carrier’s Fall 2017 schedule. Also, with the addition of the 737 MAX, the Dallas-based airline is retiring their 737-300 fleet. The 737 MAX 8 will join Southwest’s schedule on Oct. 1, 2017, operating between Dallas to Houston (flight […]

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Southwest Announces Key Executive Changes

Dallas, Texas-based Southwest Airlines announced Tuesday new changes to their executive ranks, promoting Thomas Nealon to President and Michael Van de Ven to Chief Operating Officer. Nealon, who rejoined Southwest a little over a year ago in the then-newly created position Executive Vice President of Strategy and Innovation, had previously served as the airline’s Chief […]

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Feeling the LUV: Southwest Outlines Latest Expansions and Cuts for 2017

On Jan. 5, 2017, Southwest Airlines announced their schedule for the Summer 2017 season. One of the biggest announcements to come from the schedule announcement is the addition of service to Cincinnati. However, this new service to the Queen City will see service to Dayton and Akron cut. Flights to Baltimore and Chicago-Midway will begin […]

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How Airlines Can Prevent Upsetting System Outages

Delta Air Lines, British Airways, and Southwest Airlines all experienced devastating, costly, and upsetting delays over the past several years. This past summer, airlines expected to see one of the busiest travel seasons in history. When that proved true, they tried to be as prepared as possible. Many of their passengers, though, found themselves battling […]

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